SARS CHANNELS AND CONTACT DETAILS FOR GOVERNMENT INSTITUTIONS

Emailing a query to SARS

You may use the following email addresses depending on the office closest to your postal address. Please indicate in the subject line of the communication that you are a “Government Institution” and then indicate the nature of your query.
 
Branch​ / Region Email address to submit query
​Alberton pcc.central@sars.gov.za
​Mpumalanga pcc.north@sars.gov.za
Doringkloof pcc.north@sars.gov.za
​KwaZulu-Natal pcc.east@sars.gov.za
​East London pcc.el@sars.gov.za
Western Cape pcc.south@sars.gov.za
​Northern Cape pcc.fs@sars.gov.za
​Bloemfontein pcc.fs@sars.gov.za
 

Visiting a SARS branch 

You may want to visit a SARS branch when:
  • Registered particulars need to be updated
  • Discussion of the VAT/PAYE/Income Tax Account and allocation of payments is required
  • Seeking resolution on debt outstanding
  • Requiring assistance with eFiling.
  • If you need to visit a branch we encourage you to make an appointment to save time, bookings can be made online.  

When a representative person visits a branch they need to bring the following supporting documents with:

  • A letter from the accounting officer on the letterhead of the government institution represented indicating the details of the representative person to whom the tax function has been delegated. This letter must also show the business address of the government institution
  • Letter from the bank with a bank stamp showing the banking details of the government institution (this will only be required if the institution wants to change banking details)
  • Power of Attorney giving authority to the representative person visiting the SARS office
  • An original and a certified copy of the representative person’s identity document.

Training 

SARS provides training for Government Institutions. Depending on their needs. Where training is required, a request can be made to the following email addresses (indicating specifics of the training required): 

 

​Region ​Email

 

Gauteng Central​

EngagementAlberton@sars.gov.za

RandburgTPE@sars.gov.za

EngagementSoweto@sars.gov.za

​Gauteng South

GautengNorthTPE@sars.gov.za

 

​Mpumalanga

EmalahleniEngagement@sars.gov.za

EngagementStanderton@sars.gov.za

EngagementNelspruit@sars.gov.za

​Gauteng North, Limpopo and
North West

GautengNorthTPE@sars.gov.za

​Kwazulu- Natal

EngagementPmb@sars.gov.za

​Eastern Cape

EngagementEC@sars.gov.za

​Western Cape

EngagementCT@sars.gov.za

EngagementGeorge@sars.gov.za

​Free State

EngagementBFN@sars.gov.za

 

Last Updated: 19/01/2017 3:56 PM     print this page
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