While downloading the latest version of the easyFile™ Employer, my anti-virus identified a virus and deleted any e@syFile™ Employer files already installed. Is there a virus on e@syFile™ Employer?

No, easyFile™ Employer  is not infected by a virus. Make sure you have set your anti-virus to accept e@syFile™ Employer.
 
 
Should the problem still continue, follow these additional steps:

1. Ensure that your anti-virus software and signature files are up to date before downloading the e@syFile ™ software.

2. Make sure that all relevant and current security patches for the operating system used are installed on your desktop/laptop device.

3. In circumstances where the anti-virus software does quarantine the e@syFile ™ software, you should release the software from the quarantine and complete the installation as per normal.

Please contact your IT Department for further assistance should you need additional anti-virus software programmes or upgrades.
Last Updated: 27/05/2015 1:38 PM     print this page
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