ALL FAQs

Where can I find information to help me fill in my ITR12 correctly?
For information to fill in your ITR12 correctly: See Completing your ITR12 ITR12 – Comprehensive Guide is available here Visit the Tax Season webpage for all the latest information.

If the populated information is incorrect on my ITR12 return, how do I correct this?
For manual completion:- If the populated information is incorrect, you can change any populated information by :-Using a black pen to write over the information printed in pink

Can I claim professional subscription fees as a chartered accountant?
A person who earns remuneration income (which is not derived mainly from commission) cannot claim professional subscription fees against the income received.

Why am I not able to change my identity number/passport number/passport country and passport issue date on my ITR12?
SARS checks your Date Of Birth, ID number and Passport number with the Department of Home Affairs (DOHA), who are the official register of all Identification information. Consequently SARS won't allow changes to this DOHA information on the return.

How can I change my identity number/passport number/passport country and passport issue date?
You will have to visit your nearest SARS branch to ask for the changes to be made. The taxpayer identification number (ID) and associated date of birth as well as passport details can only be changed in the SARs branch.

I am using Adobe PDF and I’m not able to Save or File my ITR12 on eFiling?
If you are unable to Save or File your ITR12 on eFiling when using Adobe PDF, and get an error message Follow these simple steps

What must I do if my IRP5/IT3(a) information is not on my Income Tax Return (ITR12)?
The ITR12 has been generated and contains the latest information SARS has on record. If your return doesn't contain all your IRP5/IT3(a) information this means that:

What does "manual intervention" mean when submitting my Income Tax Return (ITR12)?
Manual intervention means that human intervention is needed to finalise your assessment. The system can't finalise the assessment automatically.

Why must I register for Income Tax?
If your earnings for a given tax year are above the tax threshold, you are obliged by law to register for income tax. You must register for income tax, if you are an individual:

What is the threshold for the non-submission of an ITR12 for individuals?
Although a taxpayer still has to register for income tax he/she may choose not to submit a return if the following conditions are met:

What is remuneration for tax purposes?
Remuneration is any amount of income which is paid/payable to any person whether in cash or otherwise (e.g. fringe benefit) and whether or not for services rendered.

What is the foreign tax credit limit for individuals?
The rebate is limited to the foreign tax payable and may not exceed the result of the folowing formula: Total Normal Tax in South Africa x taxable foreign income / total taxable income.

What are penalties for not submitting my income tax return?
The penalties for not submitting a tax return are set out in Chapter 15 of the Tax Administration Act. They differ according to behaviour of the taxpayer.

Can a registration for income tax be backdated?
Yes

​Must I submit a return if I have multiple IRP5’s but the income for each one is less than R60 000?
Yes, if you have more than one source of remuneration, of which each income is less than R60 000, a tax return must be submitted.

What happens if my employer doesn't send SARS my IRP5/IT3(a) on time?
SARS can't provide you with a populated return nor process your return until your IRP5 tax certificate information from your employer is received.

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