ALL FAQs

I travel abroad on a regular basis, can I claim the duty-free allowance each time?
The duty free allowance will only be granted once per person in a thirty (30) day cycle after an absence of 48 hours or more from the country.

If a private person imports goods for personal use and is unable to produce an invoice; will customs consider releasing such goods without an invoice?
Where goods are imported by private persons for own use (not for commercial purposes) and Customs can satisfy themselves that the revenue is not prejudiced in any way, the goods may,

What are the requirements regarding foreign currency when travellers enter South Africa?
Any amounts above $10 000 must be declared to customs on the DA331 Passenger declaration form. This applies to both South African residents and visitors

What does rebate item 407.01 cover?
Rebate item 407.01 of Schedule No. 4 to the Customs and Excise Act provides for the importation of either accompanied or unaccompanied passengers baggage by non-residents of the Republic for their own use during their stay in the Republic.

What is a travellers duty free allowance?
A travellers duty free allowance is the amount of goods which he / she qualifies to bring back to South Africa without the payment of customs duty or Value-added tax.

What is the duty free allowance?
The duty free allowance entitlement can be divided into: 1. Duty Free Allowance a) Travellers are entitled to import goods up to a value of R5 000 per

What is the flat rate assessment with respect to customs duty-free allowance?
The flat rate allowance portion allows the importation of additional goods to the value of R20 000 (crew members including the master / pilot are only entitled to R2 000) at a rate of 20%.

My currency was seized and I want to appeal the seizure, what must I do?
Where currency has been seized the resident / visitor and / or his / her legal representative may make representations to the Exchange Control Department of SARB as to why the whole or part of the bank notes should be refunded or returned to him / her.

What is a TIP and for how long is it valid?
This is a temporary import permit and is valid for a period of six (6) months and maybe extended once for a further period of six (6) months.

What is the limit in South African bank notes am I allowed to carry with me when leaving or entering the Republic?
i) Leaving or entering a traveller is only allowed to carry R 10 000 in South Africa bank notes with him / her. ii) It might happen that a South African resident has a certain Rand

When is a Provisional Payment liquidated for TIP?
The Provisional Payments are liqudated as per TIP validity period.

Where can I acquit my TIP?
The TIP can be acquitted at any office where the new PPS has been rolled provided the original TIP was captured where new PPS was rolled out.

Can a traveller bring personal medication under the duty-free allowance?
Travellers may import their personal medicaments provided it is a stock for not more than three (3) months’ use.This must be accompanied

Do minor children qualify for the duty free allowances?
Minors, accompanied or not, are entitled to the traveller allowances on condition that the goods are for their personal use.

How much duty do I pay if I bring goods from an international country?
Travellers from international countries are entitled to import goods, excluding the consumable goods up to a value of R5 000 per person (crew members to a duty free allowance of R 700) without paying any duty or tax.

How much duty do I pay if I bring goods from BLNS countries?
Travellers from the SACU member countries do not pay Customs duties and are entitled to a VAT exemption on goods up to a value of R25 000.

If I exceed my duty-free allowances can I pay the customs duty with my credit/debit card?
Yes, debit and credit card facilities are available at airports and some land ports.

We are travelling as a group, can we pool our duty-free allowances together?
Allowances may not be pooled by people travelling together; E.g. A husband and wife travelling together may not claim a duty free

What does rebate item 407.02 cover?
Rebate 407.02 of Schedule No. 4 of the Customs and Excise Act covers goods imported as accompanied passengers baggage, including goods obtained at a licensed inbound duty and tax free shop either by non-residents

Can a traveller claim duty free allowance for the cost of repairs on an item I took abroad for repairs?
No, commercial goods (goods intended for business or trade purposes), goods carried on behalf of other people, repaired goods, processed goods and repaired goods do not qualify for

Customs took the excess currency I had on me, how do I get it back?
Customs Officers are empowered in terms of Regulation 1 of the Exchange Control Regulations to search for and seize bank notes, securities and / or foreign currency that exceed the amounts allowed.

How much currency can travellers carry if transit through South Africa?
When visitors are in transit there is no obligation on them to declare any foreign currency however, a visitor / traveller entering South Africa and passing through immigration

What document can travellers use for goods that they want to take out of South Africa and then return with?
Travellers must complete the Traveller Declaration (DA 331) to register their goods for re-importation. Where Service Manager has been rolled out private individuals must

What is a TXP and how long is it valid?
This is temporary export permit used to register personal goods exported by the traveller and returned which can be identified on re-importation.

Which one of the BLNS countries do not form part of the Common Monetary Area?
The Republic of Botswana does not form part of the CMA and therefore the same requirements apply to South African residents and visitors entering South Africa from or leaving

What are the office hours of General Attendance at Beit Bridge?
According to Schedule 201.10.06 of the Customs and Excise Act, the hours of general attendance at Beit Bridge are: 24 hours daily​

What are the office hours of attendance for Business Purpose at OR Tambo International Airport?
According to Schedule 201.20.13 of the Customs and Excise Act, the office hours at OR Thambo International Airport for the following business purposes are:

What are the office hours of attendance for Business Purpose at Nelspruit Airport?
According to Schedule 201.20.16 of the Customs and Excise Act, the office hours at Nelspruit Airport for the following business purposes are:

What are the office hours of attendance for Business Purpose at Lebombo?
According to Schedule 201.20.08 of the Customs and Excise Act, the office hours at Lebombo for following business purposes are:

What are the office hours of attendance for Business Purpose at King Shaka International Airport?
According to Schedule 201.20.14 of Customs and Excise Act, the office hours at King Shaka International Airport for following business purposes are:

What are the office hours of attendance for Business Purpose at Cape Town International Airport?
According to Schedule 201.20.12 of Customs and Excise Act, the office hours at Cape Town International Airport for following business purposes are:

What are the office hours of attendance for Business Purpose at Port Elizabeth other places?
According to Schedule 201.20.04(4) of Customs and Excise Act, the office hours at Port Elizabeth (other places) for the following business purposes are:

How do I clear personal goods through Customs and is it a requirement to register with SARS?
Personal goods are goods of a personal nature used by a person. These goods may be imported normally as accompanied baggage in which case they must

How do I clear household goods through Customs and is it a requirement to register with SARS?
There is a difference between goods associated as household goods imported by a traveller on a vehicle i.e. accompanied goods, and those imported as cargo, normally by immigrants and or returning residents.

Labelling - Will Unaccompanied baggage or personal effects imported under Schedule 4 also be exempted from labelling requirements?
Exemption from labelling requirements apply to small textile products, used or second-hand clothing and single items imported by natural persons not for marketing purposes.

Last Updated: 23/10/2015 1:45 PM     print this page
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