how to efile your ITR12

Why use eFiling?

  • eFilers are given more time to make their submissions. Taxpayers/Tax representatives can save the ITR12 form and submit it later, which will give them more time to review the information to be submitted to SARS.

  • eFilers have a full history of all submissions, payments and electronic correspondence available at a click of a button. The system allows a taxpayer/tax representative to view the history of submissions made of the ITR12 form on the system for their convenience.

  • eFilers can receive SMS and email notifications to remind them when submissions are due. SMS and email notifications assist the taxpayers/tax representatives in the submission process by ensuring that the returns are submitted before the due date.

  • The simplicity of the process results in fewer errors and creates a quicker processing cycle for individuals and business. There are embedded functions within the ITR12 form such as pre-populating fields, pop up warning messages when incorrect information is completed and the simplified navigation. These functions are there to assist you whilst editing the ITR12 form which results in few errors made during your return process.

  • eFilers can revise the return declaration of their initial ITR12 Income tax return via eFiling. This function allows the taxpayer/ tax representative to resubmit incorrect information (ITR12 Income tax return) submitted to SARS resulting in an accurate assessment. 

Are you a new user?

Follow our easy steps to register for eFiling:

  • Go to
  • Click on Register
  • Select Individual or Tax Practitioner
  • Enter you details
  • You will automatically receive your logon details
  • Activate at least one tax type e.g. Individual Income Tax.

How to eFile my ITR12?

Follow our step-by-step guide with helpful screens to eFile your ITR12, click here.


What else can I do on eFiling?

  • Use our tax calculator before submitting your ITR12
  • View your assessments (ITA34) and Statement of Account (ITSA)
  • Request for a Correction (RFC)
  • View notifications
  • Request historic documents
  • Update your contact details
  • Retrieve SARS correspondence
  • Submission of supporting documents

For these functions and more, again see our Guide on how to file your Personal Income Tax return (ITR12) via eFiling.

Need help?


Last Updated: 27/06/2017 4:38 PM     print this page
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 Top FAQs

How do I upload supporting documents (relevant material) on eFiling?
To upload supporting documents (relevant material), follow these steps: Logon to eFiling Select: Returns Returns History The applicable type of tax (e.g. ITR12, Employees Tax, etc.) - a list of all returns/declarations sent will be shown

If the populated information is incorrect on my ITR12 return, how do I correct this?
For manual completion:- If the populated information is incorrect, you can change any populated information by :-Using a black pen to write over the information printed in pink

Why am I not able to change my identity number/passport number/passport country and passport issue date on my ITR12?
SARS checks your Date Of Birth, ID number and Passport number with the Department of Home Affairs (DOHA), who are the official register of all Identification information. Consequently SARS won't allow changes to this DOHA information on the return.

How can I change my identity number/passport number/passport country and passport issue date?
You will have to visit your nearest SARS branch to ask for the changes to be made. The taxpayer identification number (ID) and associated date of birth as well as passport details can only be changed in the SARs branch.

I am using Adobe PDF and I’m not able to Save or File my ITR12 on eFiling?
If you are unable to Save or File your ITR12 on eFiling when using Adobe PDF, and get an error message Follow these simple steps