ALL FAQs

While downloading the latest version of the easyFile™ Employer, my anti-virus identified a virus and deleted any e@syFile™ Employer files already installed. Is there a virus on e@syFile™ Employer?
No, easyFile™ Employer is not infected by a virus. Make sure you have set your anti-virus to accept e@syFile™ Employer.

What to do if the EMP501 reconciliation was submitted for the incorrect period?
If you have submitted your 201608 EMP501 reconciliation, but you selected the 201702 period by mistake, the system will not allow you to capture and submit any EMP201 returns for the months of September 2016 to February 2017.

Why does my 2015 recon fail ETI now when it was submitted successfully in 2015?
SARS has not applied any ETI validations systematically prior to the August 2016 release. The validations that were introduced now applies to all tax years since the inception of ETI in 2014.

ETI validation reason - Monthly Minimum Wage is greater than the value in Monthly Remuneration?
The monthly minimum wage must be apportioned to the number of ETI hours. ETI may not be claimed if the employee is remunerated less than the monthly minimum wage.

ETI validation reason - If Minimum wage is 0 then Monthly Remuneration must be at least R2000?
ETI may not be claimed if the employee is remunerated less than R2000. The R2000 must be apportioned to the number of ETI hours and the value specified in the minimum monthly wage.

ETI validation reason - Monthly remuneration cannot be greater than R6000?
ETI may not be claimed if the employee is remunerated more than R6000. If no ETI is claimed, all the ETI fields for the month must be zero.

ETI validation reason - Amount utilised for the employee is not within the threshold?
ETI must be calculated as per the formula provided in the ETI guide. SARS Home > Legal Counsel > Legal Counsel Publications > Find a Guide > Guide to the employment tax incentive

ETI validation reason - Nature of Person is equal to D/E/F/G/H/N?
ETI may only be claimed for a natural person who works directly for another person and receives remuneration from that other person.

ETI validation reason - Nature of Person is equal to A/B/C/R and has an invalid SA ID Number?
ETI may only be claimed for a natural person who works directly for another person and receives remuneration from that other person and must have a valid South African identity document, or Refugee identity document.

ETI validation reason - Nature of Person is equal to M and has no Asylum Seeker Permit?
ETI may only be claimed for a natural person who works directly for another person and receives remuneration from that other person and must have a valid Asylum Seeker Permit.

ETI validation reason - 'Date of Birth' is less than 18 or is greater 29?
ETI may only be claimed for employees between 18 and 30 years for age. ETI may be claimed from the month in which the employee turned 18 until the month before they turn 30.

ETI validation reason – 'Date Employed From' is less than 01/10/2013?
ETI may only be claimed for employees who was employed on or after 1 October 2013.

Will the system allow a person to claim backdated ETI in recons prior to 1 March 2017?
From 1 March 2017 the employer cannot claim backdated claims for periods prior to 1 March 2017. The last month available to the employer to make that claim was February 2017 EMP201 return.

My EMP201 return is overdue, how can I claim ETI for the period?
When an original EMP201 is requested and the due date for the period requested has passed, the ETI calculated and ETI utilised fields will be locked. The following message will be displayed “ETI may only be claimed in the current period”.

My EMP201 indicates that I am non-compliant. How can I rectify it?
You can check your reason for non-compliance on the My Compliance Page on eFiling. Your My Compliance Page will list all outstanding returns and debt. You can resolve the non-compliance by submitting the relevant returns or make the necessary payments.

Last Updated: 23/10/2015 1:45 PM     print this page
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