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Delay in implementing the automated Refunds and Drawbacks system

Delay in implementing the automated Refunds and Drawbacks system

12 September 2022 – SARS Customs and Excise is enhancing current systems with modern, automated systems to facilitate legitimate trade and travel.

The Refunds and Drawback process is being automated as part of this modernisation. Previous communication indicated that the system would go live on 19 September 2022. The implementation date has been postponed due to the following reasons:

  1. To allow an additional period for trade testing.
  2. To consider additional feedback from various stakeholders.
  3. To allow additional time to make changes to the development of the system resulting from additional enhancements to the design.

For more information, see the letter to Trade.

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