Both my eFiling security contact details have changed (email and cellphone number) – how do I get the One Time Pin(OTP) ?
If both your security contact details have changed i.e. you have a new cell number and a new email address you can update your security contact details from the eFiling login page without having to log in. On the eFiling login screen click on Update Contact Details Complete your personal details (first name, surname and […]
How do I update my registered details on eFiling?
Watch the easy steps in our video on the SARS TV Channel – https://www.youtube.com/watch?v=-4eKOHR9NzU.
How do I update my security contact details on eFiling?
To update your security contact details from the eFiling Login page This function allows you to update your security contact details from the eFiling login page without having to log in. On the eFiling login screen click on Update Contact Details Complete your personal details (first name, surname and South African identity number) and click […]
If my banking details were updated, how long does the verification process take?
SARS always tries to verify bank details within 24 hours. If it systematically verifies, then the outcome will be provided to the taxpayer. If it does not, then one of two outcomes is possible: A case will be created and supporting documents will be requested from the taxpayer – this process can then take up […]
SARS has paid my refund into an old bank account, what now?
The onus is on the taxpayer to ensure SARS has the correct bank details. SARS only pays refunds into valid bank accounts. If the ‘old’ bank account is still open and valid, then SARS can’t assist and you need to consult your bank. However if the account is closed, the credit will be returned by […]
I’ve been auto assessed but need to update my Banking Details, how can I stop the refund from being paid into the wrong account?
SARS will verify the details of the bank account with the relevant financial institute electronically prior to refunding you, if there is a mismatch SARS will request you to verify your bank details. It is however recommended that you ensure that your bank details are correct to prevent any delays in SARS refunding you. You […]
What is the difference between the ITA34 and the SOA?
The differences are: Notice of Assessment (ITA34) Statement of account (SOA) Reflect the status for an assessment for a specific income tax year (year of assessment). Reflects the overall cumulative position of your tax balance for all years to the current one. (All transactions up to and including the date of issue.) Indicates whether you […]
If I’m getting a refund, when does the 72 hours start?
The 72 hours start from the time the assessment has been completed and assessed by SARS: • If a refund of more than R100 is due to you; • if your banking details are correct; • you have no debt or outstanding returns; and • no inspection, verification or audit is required or has been […]
Why is a payment date showing when I’m getting a refund?
The payment due date is a standard field on the Notice of Assessment (ITA34) which will always be displayed, in the event that you owe SARS money.
What does a minus amount mean on my Notice of Assessment (ITA34)?
A negative amount indicates that a refund is due to you.
