FAQ: I made medical contribution on behalf of my mother, how do I claim that payment (contributions)?
The amount must be declared next to code 4005.
FAQ: The tax certificate information on the income tax form differs to the one I received from my employer. How do I fix this?
Refresh the tax certificate data by clicking the “Refresh” button on the income tax work page. If the tax certificate you have is still different, inform your employer.
FAQ: I have more than fifteen tax certificates for this year, how should I complete my form?
Once you have indicated the number of tax certificates you have, the 15th IRP5/IT3(a) certificate must be used to capture the aggregate amounts of the certificates in excess of 14.
FAQ: What happens if my employer does not send SARS my tax certificate on time?
SARS cannot provide you with a populated return nor process your assessment until your tax certificate are received.
FAQ: My tax certificate is blank on the income tax form, what can I do?
Click the ‘Refresh IRP 5 data’ button, the information that was supplied to SARS will be populated.
FAQ: What can I do if the information on the tax certificate is incorrect?
You will have to request a reprint of the tax certificate from the person who issued the you with the certificate.
FAQ: Can SARS assist with deletion of information captured on a tax certificate?
SARS cannot amend or delete any information captured by the person who issued the tax certificate.
FAQ: What is the purpose of the “Refresh Data” tab?
By selecting the “Refresh Data” tab you make it possible for fields on the income tax form to be updated with the most recent data supplied to SARS by an employer or medical aid scheme or pension fund.
FAQ: Will SARS accept photocopies of an income tax form?
SARS will not accept any photocopies or self-printed forms.
FAQ: Can I update my address on an income tax form?
Yes, the address can be updated on an income tax return.
