FAQ: I worked for seven employers, SARS can only pick up certificates from two employers. How do I make sure SARS has all certificates on my income tax form?
You can indicate the correct number of tax certificates you received by capturing the certificates and information on the form.
FAQ: The information sent to SARS by my employer is incorrect on the tax certificate, how can I correct this with SARS?
If any of the information on the tax certificate is incorrect, you must contact the employer to correct and resend the correct information to SARS.
FAQ: How many tax certificates can I capture on the income tax form?
A maximum of fifteen tax certificates can be captured on the income tax return.
FAQ: My bank details have changed, will SARS update the new details I captured on the income tax form?
If you change your banking details on the income tax form, SARS will inform you if you are required to visit a SARS branch to verify your bank details.
FAQ: How will SARS pay me my refund if they do not have my bank details on their records?
If SARS does not have valid banking details and has a valid cell phone number and/or email address for taxpayers; notifications will be sent to taxpayers/representative taxpayers via SMS or email requesting them to submit valid banking details and the relevant supporting documents to SARS.
FAQ: What happens if I do not have a local bank account?
Select the statement ‘I declare that I have no South African bank account’
FAQ: I do not have a bank account, I use my spouse’s bank account. What must I complete on the income tax form?
Select the statement ‘I use a South African Bank Account of a 3rd party’, under the reason select ‘shared account’.
FAQ: Where will I find the country code for South Africa on an income tax form?
You can select ‘ZAF’ from the drop down list provided.
FAQ: I am unable to access my emails, how will SARS notify me of my assessment result?
A registered eFiler can view Notice of Assessments from their efiling portfolio once the assessment is finalised.
FAQ: Is it a must to provide SARS with my partner’s (spouse) details on an income tax form?
If you are ‘married in community of property’ certain details, such as their initials, ID number or passport are required.
