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Archives: FAQs

Frequently Asked Question

FAQ: I am now registered on eFiling. Will I be able to complete and submit a tax return form before SARS opens the filing season?

Only in exceptional cases, such as emigrating, can a taxpayer be able to arrange to submit before the filing season opens.

FAQ: I worked overseas and I only have rental income to declare to SARS. Must I submit an income tax form for this year?

Yes you will be required to submit an income tax return.

FAQ: What if my form already shows that I ceased to be a South African resident?

If you ceased to be a resident and that information has been made available to SARS, the date on which you ceased to be a resident will be filled in on your income tax return.

FAQ: If the Tax Practitioner is submitting my income tax form how do I inform SARS?

The Tax Practitioner submitting your income tax form will answer YES by indicating ‘Y’ on the first page of the income tax form. The declaration will be added on the form for the tax practitioner to sign.

FAQ: Can an income tax form be created for me without having to complete the questions on the first page?

The income tax return will be customised according to answers provided on the first page of the form.

FAQ: Can SARS branch help me with my login details for eFiling?

Yes you can be assisted at a SARS branch.

FAQ: Can I request for my eFiling login details from the SARS contact centre?

Yes, a contact centre staff can assist you to obtain login details.

FAQ: ​Once I am successfully registered on eFiling, will I have to send anything to SARS to activate eFiling?

No you will not be required to do anything further.

FAQ: I don’t have a South African ID number. Can I register on eFiling?

You can use your passport number if you don’t have a South African ID number.

FAQ: How will VAT, PAYE or IT tax types located on different profiles be managed with the new default Primary User?

If a client’s tax types are located on different portfolios, which belong to the same identity number, then all tax type will be accessible using the Primary user in the different portfolios. Or else, if the tax types are linked to different identity number with their own default Primary user, then each user will still […]

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