FAQ: How will I access my other profiles, once I have created a default Primary User?
All existing profiles, associated with a user’s identity number, will still be accessible when the user logs in with their primary username. For example: a user with an individual and organisation / tax practitioner profiles, will be given an option to link their other profiles into one profile, once logged in they can switch between […]
FAQ: How do I create a default Primary User?
Upon first login as of 1st July 2019, a user with multiple usernames will be prompted to select their default Primary username from a list of existing usernames, linked to their identity number.
FAQ: Why do I need a default Primary User?
The purpose of a default Primary User is to enable users to utilise a single username when accessing eFiling. This is mainly for users with multiple profiles linked to their identity number. For a user that has a single username linked to their identity number, their default Primary User will be their current username. All […]
FAQ: What is a default Primary User?
A Primary User is a default username that is selected by the user to access eFiling.
FAQ: My parcel has been stopped, what should I do?
In the event the goods or parcels have been stopped or detained, the SA Postal Office informs the sender or recipient of the outcome of inspection as well as the conditions or terms that must be met. For more information, see the International Mail External Policy. For SA Postal Office queries which also include International […]
FAQ: Do I need to register as an importer if I buy personal goods from abroad e.g. from Amazon?
No, you don’t have to register as an importer if you meet certain conditions. Personal goods can be cleared with Customs under the generic code 70707070. However, you must meet the following conditions: According to the Legal LSec CE RA Customs and Excise Rules 1995 as amended as published on 12 April 2024 on the […]
FAQ: Where do I find SARS payment or bank details to pay my Personal Income Tax via EFT or at a bank branch?
If you owe money to SARS, the Payment Advice on eFiling is pre-populated with a unique Payment Reference Number (PRN). Please refer to your Statement of Account (ITSA), which can be obtained via eFiling or SARS Contact Centre on 0800007277, see the print screen example. The PRN for Income Tax starts with your tax reference […]
FAQ: By when should I pay SARS if I owe money on my Return?
If your assessment shows that you owe tax to SARS, it is important to pay us on or before the payment due date to avoid interest. The payment due date of the amount owed to SARS is displayed on the “Notice of Assessment” (ITA34). The easiest way to pay SARS is to log into eFiling […]
FAQ: Where do I find my Statement of Account (ITSA) to see my outstanding balance?
Your Statement of Account (ITSA) shows the overall balance on your tax account (including any applicable penalty and interest) as well as your transaction history per tax year. If SARS owes you money, the refund amount and payment date will show on your Statement of Account (ITSA). Once logged in to eFiling and click on […]
FAQ: Where do I find my Notice of Assessment (ITA34) to see if I owe SARS money?
Your Notice of Assessment (ITA34) shows if you owe SARS money or if you have a refund due to you for the specific tax year. If you owe money to SARS the due date for the payment will show on the ITA34. Follow these easy steps to find your ITA34: Log onto eFiling. Step 1: Click on […]
