FAQ: My parcel has been stopped, what should I do?
In the event the goods or parcels have been stopped or detained, the SA Postal Office informs the sender or recipient of the outcome of inspection as well as the conditions or terms that must be met. For more information, see the International Mail External Policy. For SA Postal Office queries which also include International […]
FAQ: Do I need to register as an importer if I buy personal goods from abroad e.g. from Amazon?
No, you don’t have to register as an importer if you meet certain conditions. Personal goods can be cleared with Customs under the generic code 70707070. However, you must meet the following conditions: The total value required to be declared was amended from R50 000 to R150 000 on 31 July 2020 (Government Gazette (GG 43569)) You […]
FAQ: Where do I find SARS payment or bank details to pay my Personal Income Tax via EFT or at a bank branch?
If you owe money to SARS, the Payment Advice on eFiling is pre-populated with a unique Payment Reference Number (PRN). Please refer to your Statement of Account (ITSA), which can be obtained via eFiling or SARS Contact Centre on 0800007277, see the print screen example. The PRN for Income Tax starts with your tax reference […]
FAQ: By when should I pay SARS if I owe money on my Return?
If your assessment shows that you owe tax to SARS, it is important to pay us on or before the payment due date to avoid interest. The payment due date of the amount owed to SARS is displayed on the “Notice of Assessment” (ITA34). The easiest way to pay SARS is to log into eFiling […]
FAQ: Where do I find my Statement of Account (ITSA) to see my outstanding balance?
Your Statement of Account (ITSA) shows the overall balance on your tax account (including any applicable penalty and interest) as well as your transaction history per tax year. If SARS owes you money, the refund amount and payment date will show on your Statement of Account (ITSA). Once logged in to eFiling and click on […]
FAQ: Where do I find my Notice of Assessment (ITA34) to see if I owe SARS money?
Your Notice of Assessment (ITA34) shows if you owe SARS money or if you have a refund due to you for the specific tax year. If you owe money to SARS the due date for the payment will show on the ITA34. Follow these easy steps to find your ITA34: Log onto eFiling. Step 1: Click on […]
FAQ: Can I be locked out in the event of too many incorrect tries with the issued OTP?
You must take care to ensure that the correct OTP is entered. If you are locked out at a work-station due to too many failed log ins, you may try from another available workstation, in consultation with the invigilator.
FAQ: Why does the OTP sometimes not work when entered to begin the CSK test session?
The interpretation of the OTP’s has posed a bit of a challenge in terms of certain characters. Characters of the OTP can be incorrectly interpreted as either lower or upper case, e.g. OTP – “tUqlt1” the character (I) could be either a capital “i” or a lower case “L”.
FAQ: What if the company no longer has CSK because the person who wrote it has moved?
Then officially the company can’t trade. If they don’t let us know, we will find out when they try and renew applications or if they’re audited.
FAQ: What if clients write it and move to another company?
The certification moves with them. If his previous employer doesn’t let us know, SARS should become aware when he joins another company.
