FAQ: While downloading the latest version of the easyFile™ Employer, my anti-virus identified a virus and deleted any e@syFile™ Employer files already installed. Is there a virus on e@syFile™ Employer?
No, easyFile™ Employer is not infected by a virus. Make sure you have set your anti-virus to accept e@syFile™ Employer. Follow these simple steps: AVG is the antivirus guard internet security software used by many. Due to certain settings within AVG, you will need to add e@syFile™ Employer to the exceptions list in your advance settings […]
FAQ: Are the Employee SIC7 and SEZ codes mandatory on e@syFile™ Employer?
If you have claimed the Employment Tax Incentive (ETI), the Standard Industrial Classification (SIC7) and the Special Economic Zone (SEZ) codes are mandatory and must be captured or included in your CSV import file, when completing the employee certificate details. Top Tip: The SEZ code defaults to South African, if this hasn’t been indicated or […]
FAQ: Do I need to tick the Employment Tax Incentive (ETI) field when completing a certificate on e@syFile™ Employer?
The ETI field is only mandatory when you have claimed ETI for the specific employee. The following pop-up message will be shown, when manually capturing the certificate details for an employee who doesn’t qualify for the ETI. Click OK to continue. Top Tip: You will be able to continue with the submission of your […]
FAQ: How do I check the status of the Monthly Employer Declaration (EMP201) submitted on eFiling?
To check the status of the EMP201 sent using eFiling, click ‘Query SARS Status’ on the EMP201 Workpage
FAQ: How do I complete and send the Monthly Employer Declaration (EMP201) on eFiling?
In order to complete and send you EMP201 on eFiling, you firstly need to be registered. Follow our simple steps to register if you aren’t. Logon to eFiling Click: Returns Returns Issued on the left Employees’ Tax (EMP201). Select the applicable tax period, on the far right and click Request Return. Once the return search […]
FAQ: How can I draw a list of my clients for whom I have submitted returns/declarations?
To draw a list of all your clients for whom you have submitted returns/declarations, click: Organisation Rights Groups Manage Groups Manage Payers System Default. All your clients should be listed in alphabetical order. Top Tip: If all your clients aren’t listed, click Add All Taxpayers to Group. Copy and paste the names to create a list which […]
FAQ: How can I link clients to other practitioners within the practice?
Login to eFiling. Select Organisatios Rights Groups Manage Groups Manage Users. Add the user to the Group. For more information refer to the webpage on how to add users to your Tax Practitioner portfolio on eFiling.
FAQ: What should I do if I don’t have access to Income Tax but I’m responsible for submitting the VAT and Payroll Taxes (PAYE,SDL and/or UIF) of a client? Can I still submit the VAT and Payroll Taxes Declarations?
Yes, you will still be able to submit declarations for VAT and Payroll Taxes if you have these tax types activated on your eFiling profile for the specific client. You will need to request the Income tax type for that client if the client requires you to file their income tax. For more information refer […]
FAQ: What do I do if the system tells me that I am not the registered practitioner for this client?
Proceed as follows: Add the client to your Tax Practitioner portfolio. Request the relevant tax types for that client. For a step by step process, refer to the following link: https://www.sars.gov.za/tax-practitioners/adding-clients-to-a-tax-practitioners-efiling-profile/
FAQ: How do I link a newly registered client to my profile?
You can add a new client by registering the client in the Register New section under the Organisation on the Tax Practitioner eFiling profile. Login to eFiling Select Organisations Select Register new Complete all required information Add tax types For a step by step process, refer to the following link: https://www.sars.gov.za/tax-practitioners/adding-clients-to-a-tax-practitioners-efiling-profile/
