FAQ: Do I need to tick the Employment Tax Incentive (ETI) field when completing a certificate on e@syFile™ Employer?
The ETI field is only mandatory when you have claimed ETI for the specific employee. The following pop-up message will be shown, when manually capturing the certificate details for an employee who doesn’t qualify for the ETI. Click OK to continue. Top Tip: You will be able to continue with the submission of your […]
FAQ: How do I check the status of the Monthly Employer Declaration (EMP201) submitted on eFiling?
To check the status of the EMP201 sent using eFiling, click ‘Query SARS Status’ on the EMP201 Workpage
FAQ: How do I complete and send the Monthly Employer Declaration (EMP201) on eFiling?
In order to complete and send you EMP201 on eFiling, you firstly need to be registered. Follow our simple steps to register if you aren’t. Logon to eFiling Click: Returns Returns Issued on the left Employees’ Tax (EMP201). Select the applicable tax period, on the far right and click Request Return. Once the return search […]
FAQ: How can I draw a list of my clients for whom I have submitted returns/declarations?
To draw a list of all your clients for whom you have submitted returns/declarations, click: Organisation Rights Groups Manage Groups Manage Payers System Default. All your clients should be listed in alphabetical order. Top Tip: If all your clients aren’t listed, click Add All Taxpayers to Group. Copy and paste the names to create a list which […]
FAQ: How can I link clients to other practitioners within the practice?
Login to eFiling. Select Organisations Rights Groups Manage Groups Manage Users. Add the user to the Group.
FAQ: What should I do if I don’t have access to Income Tax but I’m responsible for submitting the VAT and Payroll Taxes (PAYE,SDL and/or UIF) of a client? Can I still submit the VAT and Payroll Taxes Declarations?
Yes, you will still be able to submit declarations for VAT and Payroll Taxes if you have these tax types activated on your eFiling profile for the specific client.
FAQ: What do I do if the system tells me that I am not the registered practitioner for this client?
You must ensure that your details are recorded at SARS as the registered practitioner or representative of the client.
FAQ: How do I link a newly registered client to my profile?
You can add a new client by registering the client in the Register New section under the Organisation on the Tax Practitioner eFiling profile. Login to eFiling Select Organisations Select Register new Complete all required information Add tax types.
FAQ: Some Tax Practitioners have tried to “activate registered user” and receive a reply that the Tax practitioner couldn’t be linked. What are the causes and how do you rectify this situation?
Check the following: The PR number is correct The ID number matches what is captured on the SARS systems.
FAQ: How do I check my practitioner status with SARS?
It simple you can do this on the eFiling website or Login to eFiling Follow: Organisation SARS Registered Details Activate Registered User Services or Services My Tax Practitioner Configuration Confirm Practitioner Registered Details
