FAQ: How long does it take for trader requested changes or updates to reflect on the SARS system?
The changes/ updates will reflect once the application has gone through the necessary verification and approved (Maximum 21 working days).
FAQ: How to amend VAT and Duty limit?
Amendment of VAT and Duty limits must be made under the ‘Client type’ and not under the ‘Product’.
FAQ: How do I update/ amend my trading address and contact details on E-filling to reflect on the Importer/Exporter certificate?
To update your details on eFiling, first select the relevant client type (for example, Importer/Exporter). Once the correct client type is selected, make the necessary amendments under the profile section. Please note that updates must be made under the ‘Client type’ and not under the ‘Product’. No additional supporting documents are required for auto‑approval.
FAQ: Am I registered?
To determine if you are registered for Income Tax in South Africa, you can use several methods provided by SARS: 1. **Ask your Employer** – Your employer should have your tax registration details. 2. **AI Assistant** – You can ask the AI Assistant to send you your tax number by typing “What is my tax […]
FAQ: Does WTI apply to the interest paid to a foreign person because the death benefit was not paid within the time provided for by the rules of the relevant fund?
Yes. The rules of a pension fund, provident fund, insurance fund or similar fund normally provide how a death benefit is calculated and by when it should be paid. Generally, these rules provide for a specific period, for example 60 days after death, within which the benefit, also known as the lumpsum benefit, should be […]
Help-you-eFile (HYEF) platform was decommissioned
The Help-You-eFile (HYeF) platform, introduced to assist taxpayers with completing their tax returns, was decommissioned on 11 April 2025. With ongoing system enhancements such as return simplification, pre-population, and auto assessments, its usage had significantly declined. SARS continues to enhance digital taxpayer support through: eFiling SARS Online Query System (SOQS) WhatsApp & SMS USSD functionality […]
How can I calculate customs code check digit?
Traders/Importers/Exporters who followed the Registration, Licensing and Accreditation (RLA) process successfully are allocated a Customs & Excise code. For Customs, it is also known as a Customs Client Number or Importers code or Exporters code. The Customs codes are confidential and allocated to the clients that apply with strict provisions not to share. The algorithm […]
FAQ: How does the Medical aid data reporting work?
See our information pack on the Medical Schemes Third Party Data and medical aid data report.
FAQ: How to submit the Third-Party Data Return (IT3t) for Trusts?
To see what must be submitted for trusts, watch our easy tutorial video on Third-Party Data return (IT3(t)) for Trusts explained.
What could delay my refund from being paid to me?
When you submit your tax return, the following may delay your refund from being paid (if a refund is due): When your banking details have been identified for verification, the process can take up to 21 business days from the date all required supporting documents are received. Once the bank details validation process has been […]
