FAQ: What happens if they find out they failed?
They can immediately re-book another test online or at the training venue
FAQ: How many times can they write the test until they pass?
Unlimited number of times but they need to book for a test.
FAQ: When will they find out if they passed?
They will receive the results immediately after the test.
FAQ: Will there be the same questions for each client type test?
No. There is a pool of questions and these will be picked on a random basis for each client type test
FAQ: How long will each test last
Two hours
FAQ: What is the pass rate for each test?
60%
FAQ: How will they know what chapters of the Act to focus on for each client type test?
There will be a full list on the NCAP website of what chapters relate to each client type test.
FAQ: What do nominated employees have to bring along when they write the test?
Their original Identity book or card. They also need to bring their own documentation (a hard copy of the Act and rules (if applicable at the time of CSK) as it is an open book test. Only hard copies are allowed. No electronic devices are allowed in the test centre. They also need to bring […]
FAQ: If we want one person to write several client type tests, how do we do it that it doesn’t waste too much time that they would be off work?
When you book, you can try and book for several client type tests in one day but for different sessions as there will be multiple sessions of tests running per day at each training venue.
FAQ: Why can a nominated employee not write one test for all applicable client types?
The requirement and chapters covered per client type differs and therefore the employee must write each test per client type.
