If both your security contact details have changed i.e. you have a new cell number and a new email address you can update your security contact details from the eFiling login page without having to log in.
- On the eFiling login screen click on Update Contact Details
- Complete your personal details (first name, surname and South African identity number) and click next.
- Read the biometrics notice and click next.
- Follow the biometric on screen instructions.
- Once you pass the biometric verification a confirmation message will display. Click on Continue.
- Capture your updated contact details (cell number and email address), select a preferred contact method and click on Submit.
- Insert the OTP that has been sent to the new cell number or email address and click on submit.
- A pop up message will display to confirm that your contact details have been successfully updated.
Please note the following:
- This function is only available to registered eFilers who are South African citizens.
- You must pass the biometric verification step before you can update your security contact details
- If you have forgotten your security contact details and you are not a South African citizen, or you have failed the biometric verification, please either call the SARS Contact Centre or book an appointment (via the SARS website) for a SARS official to assist you.
