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Customs and Excise

Welcome to Customs & Excise!

SARS’s Customs division plays an integral role in facilitating the movement of goods and people entering or exiting the borders of the Republic.

The Excise division facilitates the levying of duties on certain locally manufactured goods as well as on their imported equivalents.
During the lockdown period, for any escalations pertaining to a specific Customs branch or to make a branch appointment, see the Customs Branch contact details. If you need to escalate beyond branch offices, please email [email protected].  

Updates on Customs branch, ports, borders etc. closures:

  • UPDATE 27 July 2021 – Vioolsdrift has reopened this morning. 
  • 26 July 2021 – Qachasnek is closed until further notice.
  • 26 July 2021 – Vioolsdrift closed and will reopen tomorrow, Tuesday 27 July, at 14:00. 
  • 26 July 2021 – Mahamba closed at 8:15 and will reopen at 12:15 today. 
  • UPDATE  25 July 2021 – Kopfontein will reopen tomorrow morning, Monday 26 July, at 6:00.
  • 25 July 2021 – Kopfontein closed at 12:00 until further notice.
  • 24 July 2021 – Mahamba closed and will reopen at 12:15 today. 
  • UPDATE 24 July 2021 – Kopfontein opened at 6:00 this morning.
  • 23 July 2021 – Kopfontein closed at 18:00 until further notice.
  • 23 July 2021 – Mananga closed at 16:00 and will reopen tomorrow morning, Saturday 24 July, at 7:00.
  • 23 July 2021 – Cape Town P166 Building is closed this morning from 9:00 – 11:00.
  • UPDATE 22 July 2021 – Kopfontein reopened at 19:00.
  • 22 July 2021 – Kopfontein closed from 12;30 until further notice.
  • 21 July 2021 – Oshoek closed at 14:00 and will reopen at 18:00.
  • UPDATE 21 July 2021 – Mahamba will now only reopen at 18:00.
  • 20 July 2021 – Mahamba closed at 11:00 and will reopen at 16:00.
  • 19 July 2021 – Oshoek closed at 10:00 and will reopen at 14:00.
  • UPDATE 19 July 2021 – Vioolsdrift is back to normal operations.
  • UPDATE 17 July 2021 – Kopfontein will reopen tomorrow morning, 18 July, at 6:00.
  • 17 July 2021 – Vioolsdrift closed until tomorrow afternoon, 18 July, at 18:00.
  • 16 July 2021 – Kopfontein closed at 17:00 until further notice.
  • 16 July 2021 – Mananga is closed until further notice.
  • 16 July 2021 – Richards Bay resumed full operations from 14 July 2021.

  • 23 July 2021 –  Customs RCTF Master plan and Design Houses requirements

    The RCTF Master plan and Design Houses requirements letter clarifies with regards to the Design House procedures related to movements to Cut, Make and Trim companies (CMT) and the registration and licensing requirements, including the requirements for provisional payments.

  • 23 July 2021 – Customs  Contingency Plan to Facilitate Trade and to Support Transnet

    An interim measure to ensure release of import and export cargo from and to TNPA and TPT has been implemented by SARS and Transnet SOC Ltd with effect 23 July 2021.

    The Customs Branch offices will print hard copy releases and physically stamp the documents together with the SAD 500’s.

    Requests for such reprints will be made via the existing dedicated mailboxes below:

    Cargo owners will then present this stamped document when requesting release of the cargo or entry to the export stacks. This hard copy document will also be used by Transnet as a control against unlawful delivery of cargo to a road haulier not licensed/ authorised to collect the said cargo or to deliver the cargo to the export stacks. In addition, this stamped document will be used to assess and collect cargo dues.

    Transnet SOC Ltd has assured SARS that no shipments will be released or enter the export stacks without  the verification and upon instruction of SARS that an existing,  valid SARS Customs release notification has been issued for the said consignment.

    Transnet will notify Customs immediately of any attempts to obtain release of cargo in contravention of the Customs and Excise Act 91 of 1964.

    In addition,  Customs will increase the numbers of patrols and gate checks at the harbours. Increased port control will enhance enforcement interventions so as to identify and deal with any trends of non-compliance that may become prevalent.




  • 20 July 2021 – Temporary solution for over carried cargo

It has been noted that the withdrawal of the DA 31 for over carried cargo has left a void in the treatment of over carried cargo. SARS further acknowledges that the temporary solution that was put in place regarding the usage of the DA 6 until a more permanent viable solution is provided may not be a legally viable solution and the incorrect usage of the DA 6 as it was not intended for the purpose of over carried cargo.

Clients are advised that the newly approved interim procedure for over carried cargo will be to submit a manual voucher of correction (VOC) under the provisions of Section 40(3)(a)(i)(C) to the respective Branch Office where once processed a manual release will be provided to the declarant. See the signed letter here.

I would like to thank all our Deferment Account holders who acted in accordance with our request to make the necessary payments by end of business on 31 March 2021.

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