Welcome to Customs & Excise!
SARS’s Customs division plays an integral role in facilitating the movement of goods and people entering or exiting the borders of the Republic.
During the lockdown period, for any escalations pertaining to a specific Customs branch or to make a branch appointment, see the Customs Branch contact details. If you need to escalate beyond branch offices, please email [email protected].
Updates on Customs branch, ports, borders etc. closures:
- 19 September 2021 – Oshoek port will be closed today from 12:00 to 16:00.
- 16 September 2021 – Nakop port will be closed today from 13:30 to 16:00.
- 10 Septenber 2021 – Maseru Bridge port is closed and will reopen tomorrow at 14:00.
- 9 September 2021 – Kopfontein port is closed and will reopen tomorrow at 6:00.
- 9 September 2021 – Kopfontein update: Import gate closed due to road structural damage. Delays are expected. Export gate traffic still open.
- 4 September 2021 – Oshoek closed at 17:00 and will reopen at 21:00 today.
- 1 September 2021 – Kopfontein closed at 19:00 and will reopen tomorrow at 15:00.
- 29 August 2021 – Golela closed at 11:00 and will reopen at 13:00 today.
- 27 August 2021 – Nakop closed at 10:00 and will reopen at 12:00 today.
- 25 August 2021 – Waverley Building in East London Customs office is closed until further notice.
- 17 August 2021 – Ficksburg Bridge port is back to normal operations.
- 17 August 2021 – Albany House, Durban is closed until further notice. Client support will be provided remotely. All appointments will be rescheduled once building reopens.
- 16 August 2021 – Traders (Cargo) only: Ficksburg bridge will remain operational until 19:00 and will reopen tomorrow morning, 17 August, at 9:00. The port will remain open however for travellers throughout.
- 17 September 2021 – Implementation of Manual Case Creation (MCC) MobiApp for customs officers
On 20 September 2021, The South African Revenue Service (SARS) will implement enhancements to the Inspection Workflow System by introducing a Mobile Manual Case Creation (MCC) Application (MobiApp) at designated land ports of entry. See the Letter to Trade.
10 September – Registration Licensing and Accreditation (RLA) update
On 10 September 2021, SARS will implement an additional enhancement to the Registration, Licensing and Accreditation (RLA) system. For more information, see our letter to Trade.
27 August 2021 – Pilot of Number Plate Recognition system
SARS will soon pilot a new Number Plate Recognition (NPR) system to eliminate the need for manifests and CN2 notices to be presented at the border for arrival and exit control measures. For more information, see our letter to Trade.
27 August 2021 – Pilot of ePenalty System
SARS has developed an ePenalty system under its Reporting of Conveyances and Goods (RCG) project to identify instances of noncompliance with prescribed reporting obligations and to penalise cargo reporters accordingly. For more information, see our letter to Trade.
17 August 2021 – Invitation to Customs SMME Traders and Travellers Webinar
Dear Traders and Travellers, SARS invites you to a comprehensive Customs SMME Traders and Travellers Clearance Procedures webinar which aims to increase compliance in accordance with Customs Clearance Procedures. Customs SMME Traders and Travellers are required to understand clearance procedures in order to comply with Tax and Customs Acts.
Thus, SARS will provide Clarity and Certainty of taxpayer obligation to equip all with the relevant information and insight required to make it easy to meet tax and customs obligations.
As you are important stakeholders, we invite you to join us in this webinar and to extend this invitation to other interested parties.
The details of the event are as follows:
Theme: Customs and Cargo clearance procedures
Date: Thursday, 19 August 2021
Time: 17:00 – 19:00
Platform: YouTube live-streaming: https://youtu.be/ei_xN9m47LI
- 23 July 2021 – Customs RCTF Master plan and Design Houses requirements
The RCTF Master plan and Design Houses requirements letter clarifies with regards to the Design House procedures related to movements to Cut, Make and Trim companies (CMT) and the registration and licensing requirements, including the requirements for provisional payments.
23 July 2021 – Customs Contingency Plan to Facilitate Trade and to Support Transnet
An interim measure to ensure release of import and export cargo from and to TNPA and TPT has been implemented by SARS and Transnet SOC Ltd with effect 23 July 2021.
The Customs Branch offices will print hard copy releases and physically stamp the documents together with the SAD 500’s.
Requests for such reprints will be made via the existing dedicated mailboxes below:
- Cape Town – [email protected]
- Gqeberha and East London – [email protected]
- City Deep – [email protected]
- Richards Bay – [email protected]
- Durban – [email protected]
Cargo owners will then present this stamped document when requesting release of the cargo or entry to the export stacks. This hard copy document will also be used by Transnet as a control against unlawful delivery of cargo to a road haulier not licensed/ authorised to collect the said cargo or to deliver the cargo to the export stacks. In addition, this stamped document will be used to assess and collect cargo dues.
Transnet SOC Ltd has assured SARS that no shipments will be released or enter the export stacks without the verification and upon instruction of SARS that an existing, valid SARS Customs release notification has been issued for the said consignment.
Transnet will notify Customs immediately of any attempts to obtain release of cargo in contravention of the Customs and Excise Act 91 of 1964.
In addition, Customs will increase the numbers of patrols and gate checks at the harbours. Increased port control will enhance enforcement interventions so as to identify and deal with any trends of non-compliance that may become prevalent.
- 20 July 2021 – Temporary solution for over carried cargo
It has been noted that the withdrawal of the DA 31 for over carried cargo has left a void in the treatment of over carried cargo. SARS further acknowledges that the temporary solution that was put in place regarding the usage of the DA 6 until a more permanent viable solution is provided may not be a legally viable solution and the incorrect usage of the DA 6 as it was not intended for the purpose of over carried cargo.
Clients are advised that the newly approved interim procedure for over carried cargo will be to submit a manual voucher of correction (VOC) under the provisions of Section 40(3)(a)(i)(C) to the respective Branch Office where once processed a manual release will be provided to the declarant. See the signed letter here.
- 20 April 2021 – Find useful information on the tax obligations relating to Small, Micro, and Medium Enterprises (SMMEs):
- 6 April 2021 – Letter to trade – 13th Deferment Payment for the Period ending March 2021
I would like to thank all our Deferment Account holders who acted in accordance with our request to make the necessary payments by end of business on 31 March 2021.
This letter serves as a reminder to all Customs clients who are deferment account holders to kindly adhere to the 13th deferment payment requirements, which becomes due by end of the financial year, 31 March 2021.
- 11 February 2021 – Letter to trade – Closure of Groblersbridge Border Post
10 February 2021 – 13th Deferment payment at the end of the 2020/21 financial year
12 January 2021 – AfCFTA agreement implementation stakeholder engagement information
4 January 2021 – The Agreement establishing the African Continental Free Trade Area (AfCFTA) was published effective from 1 January 2021 as per Notice R1433 in Government Gazette 44049 of 31 December 2020
30 December 2020 – Updated Travellers’ leaflet
The South African Revenue Service (SARS), in partnership with other government
agencies, is engaged in ongoing efforts to combat the illicit trading in Clothing, Textile,
Footwear and Leather (CTFL) goods, including the undervaluation thereof.
12 November 2020 – Update: Letter to trade, issued on 9 November 2020 – Discontinuation of CN2 at Beitbridge border post
SARS Customs has temporarily discontinued the use of the CN2 gate pass at the Beitbridge border post as of 8 November 2020.
- 30 September 2020 – Opening of ports of entry for international movement of persons and goodsThe National Border Management Coordinating Committee issued a directive on 28 September 2020 to all its Ports of Entry Managers. The directive related to the announcement by the President of South Africa, Cyril Ramaphosa, on 16 September 2020, that travel into and out of South Africa for business, leisure and other purposes will be allowed with effect from 1 October 2020.The directive stated that the movement of people through the ports must be subject to the protocols as guided by the relevant regulations.
- 28 September 2020 – Enforcement of Section 64D – Bonded Goods to be in sealed containers
- 18 August 2021 – FAQs for Tax Relief on Excise Duty
- 18 February 2021 – Excise Duty/Levy submission and payment dates for 2021
- 25 January 2021 – Return and Submission of HTML5 forms via eFiling – External Manual
- 19 August 2020 – Payment deferment extension periods: Excise Duty
SARS Excise Alcohol and Tobacco Licensees are notified about the latest payment deferment extension periods due to restrictions on the sale of these products under the Covid-19 lockdown restrictions:
Customs and Excise Menu
- About Customs
- Accreditation for Preferred Traders
- African Continental Free Trade Area (AfCFTA)
- Authorised Economic Operator Programme
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- New Customs Legislation update
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- Rates of Exchange
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- Registration, Licensing and Accreditation
- Report a Customs Crime
- Reporting of Conveyances and Goods (RCG)
- Rules of Origin
- Sending and receiving goods in the post
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- Fuel Levy and Road Accident Fund (RAF) Levy on Petroleum Products
- Health Promotion Levy on Sugary Beverages
- International Oil Pollution Compensation Fund Levy (IOPCF)
- Petroleum Products
- Tobacco Products