FAQ: Literally all companies dealing in the manufacturing of e-liquid in South Africa are very small. The manufacturing turnover is less than the turnover of a small Spar. We are talking many under R1 million and maybe the largest manufacturers at R5 million a month, and these would be a handful. It is very difficult for us to manage the compliance. How do you suggest that we manage the compliance if we are struggling to do so and are struggling with our limited human resources as we are very small companies?

SARS have dedicated employees at the SARS Contact Centre 0800 00 7277, and its various Customs and Excise branches that can assist clients to become and remain compliant. A dedicated Excise team will also be allocated to clients and be responsible for the assistance of every licenced manufacturing warehouse to facilitate compliance and advise on operational issues.

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