FAQ The TAT has expired. Why do I not have my receipt?

Check to see whether you met the timeframes in the latest letter sent by SARS. Once the Final Request For Supporting Documents is issued, you only have 7 days to upload. If you took longer than the 7 days, the case might have moved out the active pool. You can either do a Request for Correction and upload at least one document in order to resubmit the case or you can call our Contact Centre.