FAQ: What do the codes at the end of the message (Message from bank: Payment request not successful. Message from bank 3-28) mean?

  • The code at the end of the message is important as it provides information why the transaction failed. This indicates that the fields for Group Number / Operator Number on the eFiling bank setup are incorrect.
  • The Group Number is normally a 5 digit number and the Operator Number is normally a 3 digit number (but could be less – i.e. Operator Number = 1).

Last Updated:

Share this page on:
Share on facebook
Share on twitter
Share on linkedin
Share on email
Share on print