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FAQ: Why do I need a default Primary User?

The purpose of a default Primary User is to enable users to utilise a single username when accessing eFiling. This is mainly for users with multiple profiles linked to their identity number.

For a user that has a single username linked to their identity number, their default Primary User will be their current username. All your clients (Individuals and Organisations) listed under your profile will not be affected and can be accessed as per normal.

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