If you have requested your IRP5 or IT3(a) certificate from your employer / ex-employer and the employer has failed to provide such, you can book a virtual appointment or call 0800 00 7277 to book a branch visit for advice on the next steps.
You will be required to provide the following documentation:
- All payslips issued by the employer for the year of assessment in question;
- Bank statements to show the movement of salary into your account from the employer, and if applicable a copy of a service contract;
- Name and contact details of the employer; and
- Physical address of the employer.