SARS always tries to verify bank details within 24 hours. If it systematically verifies, then the outcome will be provided to the taxpayer. If it does not, then one of two outcomes is possible:
- A case will be created and supporting documents will be requested from the taxpayer – this process can then take up to 21 days per service charter.
- If there is no refund/ credit on the associated tax account, then the bank details could remain in a “Pending Verification” status until the account goes into credit, at which time a case would be created and supporting documents requested from the taxpayer.
