FAQ: I paid the debt owed but this does not reflect on my ‘My Compliance Profile’?
Payments made may take up to 72 hours to reflect on your ‘My Compliance Profile’.
FAQ: What should I do if I do not agree with the status reflected on the ‘My Compliance Profile (MCP)’?
If you do not agree with the compliance status displayed and according to your records you have paid all outstanding debt, filed all outstanding returns and you have already exhausted existing processes to address the non-compliances with SARS, then you may request SARS to re-evaluate your compliance status by selecting the Challenge Status button available […]
FAQ: How do I fix my compliance status?
Click on the Non-Compliance indicator and follow the steps to rectify your status.
FAQ: I have tax products linked to me on my ERC01/MCP but they do not belong to me?
Visit a SARS branch to request the removal of the tax product in question.
FAQ: All my tax products are not displayed on my ERC01/MCP?
If your ERC01 form or MCP does not display all the relevant tax types, you must make use of the ‘Merge’ functionality on eFiling.
FAQ: I cannot activate my ‘My Compliance Profile’?
In order to activate the ‘My Compliance Profile’ you must have the TCS user profile on your eFiling profile. Speak to your tax consultant/tax practitioner or eFiling administrator to request such rights.
FAQ: How do I proceed after completion of the ‘Activation’ process, when I get the ‘Awaiting Registration Verification’ message?
The message is an indication that you have successfully activated for TCS and in order to proceed further, registration verification is required. To proceed with registration verification, select the ‘My Compliance Profile’ sub-menu item under the ‘Tax Compliance Status’ menu on the left of screen and follow the on-screen instructions.
FAQ: In what format must the Public Benefit Organisation reference number be submitted on the ITR12T?
The format of the Public Benefit Organisation reference number must be alphanumeric only, i.e. any forward slashes (“/”) or other special characters must be excluded.
FAQ: What “maturity date” and “repayment periods” do taxpayers enter for loans repayable on demand?
The maturity date can be left empty (it is an optional field) for a loan repayable on demand and the taxpayer can enter a zero for the repayment periods (indicating that repayment period is not applicable).
FAQ: What is the difference between a contribution/donation/distribution for the purpose of the Trust return?
Guidelines in respect of declaring contributions/donations/distributions in the Trust return: A contribution to a Trust is normally made by the donor/founder/settlor of the Trust (may be thought of as akin to a capital contribution to a company by a shareholder). A contribution can take the form of a donation, but not all donations are contributions. […]
