FAQ: What should I do if I don’t have access to Income Tax but I’m responsible for submitting the VAT and Payroll Taxes (PAYE,SDL and/or UIF) of a client? Can I still submit the VAT and Payroll Taxes Declarations?
Yes, you will still be able to submit declarations for VAT and Payroll Taxes if you have these tax types activated on your eFiling profile for the specific client. You will need to request the Income tax type for that client if the client requires you to file their income tax. For more information refer […]
FAQ: What do I do if the system tells me that I am not the registered practitioner for this client?
Proceed as follows: Add the client to your Tax Practitioner portfolio. Request the relevant tax types for that client. For a step by step process, refer to the following link: https://www.sars.gov.za/tax-practitioners/adding-clients-to-a-tax-practitioners-efiling-profile/
FAQ: How do I link a newly registered client to my profile?
You can add a new client by registering the client in the Register New section under the Organisation on the Tax Practitioner eFiling profile. Login to eFiling Select Organisations Select Register new Complete all required information Add tax types For a step by step process, refer to the following link: https://www.sars.gov.za/tax-practitioners/adding-clients-to-a-tax-practitioners-efiling-profile/
FAQ: Some Tax Practitioners have tried to “activate registered user” and receive a reply that the Tax practitioner couldn’t be linked. How do you rectify this situation?
Verify that: The PR number is correct. The ID number matches what is captured on the SARS systems. Information submitted by the Recognised Controlling Bodies matches with the information captured on the SARS systems.
FAQ: How do I check my practitioner status with SARS?
It simple you can do this on the eFiling website or Login to eFiling Follow: Organisation SARS Registered Details Activate Registered User Services or Services My Tax Practitioner Configuration Confirm Practitioner Registered Details Alternatively, verify your Tax Practitioner status via the following link: https://secure.sarsefiling.co.za/TaxPractitionerQuery.aspx
FAQ: What should I do if my ID number has changed?
SARS does not allow changes to the ID number on eFiling. Book an appointment with SARS, together with the related supporting document to change your ID number with SARS.
FAQ: How do I activate my registration as a tax practitioner?
Complete the details on the Tax Practitioner section of the RAV01 by providing SARS with details of the Recognised Controlling Body you belong to. Your Recognised Controlling Body must also send your information to SARS. Top Tip: All information sent to SARS by the Recognised Controlling Body must match the information 100%. For a step by step process […]
FAQ: Should I be registered on a “Tax Practitioner” profile or on an “Organisation” profile?
It’s simple really as you’re a registered practitioner you should register on a “Tax Practitioner” profile.
FAQ: Why is the Penalty Statement of Account for Income Tax not available on the eFiling?
A search can be done by selecting SARS Correspondence in the left handside menu. Then select Search Admin Penalties to find the notices that has been issued. Top Tip: Should this not be available, make sure the IT Admin Penalty option was activated under Tax Types. To activate the IT Admin Penalty option select: Home User Tax Types […]
FAQ: What does “manual intervention” mean when submitting my Income Tax Return (ITR12)?
Manual intervention means that human intervention is needed to finalise your assessment. The system can’t finalise the assessment automatically.
