FAQ: How do I link a newly registered client to my profile?
You can add a new client by registering the client in the Register New section under the Organisation on the Tax Practitioner eFiling profile. Login to eFiling Select Organisations Select Register new Complete all required information Add tax types.
FAQ: Some Tax Practitioners have tried to “activate registered user” and receive a reply that the Tax practitioner couldn’t be linked. What are the causes and how do you rectify this situation?
Check the following: The PR number is correct The ID number matches what is captured on the SARS systems.
FAQ: How do I check my practitioner status with SARS?
It simple you can do this on the eFiling website or Login to eFiling Follow: Organisation SARS Registered Details Activate Registered User Services or Services My Tax Practitioner Configuration Confirm Practitioner Registered Details
FAQ: What should I do if my ID number has changed?
SARS doesn’t allow changes to the ID number on eFiling. Go to your nearest SARS branch to change the ID number on SARS system.
FAQ: What should I do if my details on the SARS system are no longer relevant?
You need to first submit the revised information to SARS and have it verified if necessary by going into the SARS branch or updating the changed details on the RAV01 on eFiling. Top Tip: Remember to ask your Controlling Body to resubmit your information to SARS with the correct information.
FAQ: How do I activate my registration as a tax practitioner?
Complete the details on the practitioner section of the RAV01 by providing SARS with the controlling body you belong to. Your Controlling Body must also send your information to SARS. Top Tip: All information sent to SARS by the Controlling Body must match the information 100%.
FAQ: Should I be registered on a “Tax Practitioner” profile or on an “Organisation” profile?
It’s simple really as you’re a registered practitioner you should register on a “Tax Practitioner” profile.
FAQ: Why is the Penalty Statement of Account for Income Tax not available on the eFiling?
A search can be done by selecting SARS Correspondence in the left handside menu. Then select Search Admin Penalties to find the notices that has been issued. Top Tip: Should this not be available, make sure the IT Admin Penalty option was activated under Tax Types. To activate the IT Admin Penalty option select: Home User Tax Types […]
FAQ: What does “manual intervention” mean when submitting my Income Tax Return (ITR12)?
Manual intervention means that human intervention is needed to finalise your assessment. The system can’t finalise the assessment automatically.
FAQ: How does a user manage eFiling Right Groups?
The eFiling user has the ability to create groups and to give users different rights within the group depending on what the users are required to do.
