25 August 2025 – SARS implemented enhanced biometric facial authentication for:
- VAT and PAYE product registrations on eFiling that may require secure identity verification
- Updating Security Contact Details for taxpayers who cannot receive a One-Time Pin (OTP).
These features protect taxpayer identities, reduce fraud, and ensure secure access to SARS digital services. To use facial authentication, a taxpayer should:
- Have a camera-enabled device.
- Follow the on-screen facial positioning instructions.
- Complete the registration or update Security Contact Details after successful biometric authentication.
If biometric verification fails in respect of VAT and/or PAYE registrations, SARS will automatically create a verification case and may request supporting documents. Taxpayers without access to a camera-enabled device can make an appointment at a SARS service centre for assistance.
See the updated guides for more information:
