12 September 2023 – Achieving our Vision 2024 of a smart, modern SARS with unquestionable integrity that is trusted and admired is of paramount importance. Pivotal to the delivery of our vision are our digital platforms & technology infrastructure. In order to provide clarity & certainty, make it easy for taxpayers & traders to comply with their obligations and building public trust and confidence, our technology assets have to demonstrate the highest levels of availability, robustness and security.
Pursuant to our Vision and Strategic Objectives, which include modernising our systems to provide Digital and Streamlined online services, we are hard at work ensuring that our digital platforms & technology infrastructure are available, robust & secure, by performing regular upgrades, enhancements, and maintenance.
In light of the above, SARS Digital platform upgrades are scheduled for Tuesday 12 September 2023 from 21:00 to Wednesday 13 September 2023 at 03:00.
During this time, you may experience intermittent service interruption on our eFiling Platform.
Customs Digital Platform will not be available during this time.
Responses (CUSRES messages) to transactions submitted during this time will be delayed, however arrival and exit management functions are available at land border posts for all released declarations and manifests.
Stakeholders are therefore urged to submit priority Goods Declarations (bills of entry) and Road Manifest by Tuesday, 12 September 2023 at 20:00.