2 August 2024 – SARS is conducting the 2024 Public Opinion Survey and data collectors will be visiting sampled households in all nine provinces from 1 July to 30 November 2024.
The survey is in line with SARS’s Strategic Objectives 8 and 9, which are to:
- Work with and through STAKEHOLDERS to improve the TAX ECOSYSTEM; and
- Build PUBLIC TRUST and CONFIDENCE in the tax administration system.
The interview will be conducted face to face with the people who meet the criteria in the sampled household. The survey will be carried out by data collectors from Sigma Kairos on behalf of SARS and will be identifiable by the Sigma Kairos jackets they will be wearing.
Furthermore, data collectors will have a letter from SARS, confirming that they are indeed from SARS.
For any queries about the survey and to verify the status of the data collectors, please contact NAME (as per the letter).
Kindly note that:
- Your participation is voluntary.
- Participation or refusal thereof will not affect your future interactions with SARS.
- The interview will be conducted in the South African official language of your choice; and
- While you can withdraw from participating at any time you feel uncomfortable, you are encouraged to complete the survey as the findings will guide SARS regarding which areas to focus on in its mission to improve the tax ecosystem for your ease of compliance.
