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Media release: SARS unveils smarter, simpler, more secure Filing Season experience for Taxpayers

Media release: SARS unveils smarter, simpler, more secure Filing Season experience for Taxpayers

2 July 2026 – South Africa’s 2026 Filing Season officially opens with the South African Revenue Service (SARS) rolling out a range of digital enhancements to the taxpayer experience, making tax compliance simpler, faster, and more secure for millions of taxpayers. As at the end of 1 July 2026, more than 1.9 million taxpayers were auto-assessed with about R8 billion refunds paid out in 72 hours.

The improvements form part of SARS’s commitment to excellent service and its vision to build a smart, modern SARS with unquestionable integrity. SARS aims to give clarity and certainty, and to make it easy for taxpayers to comply with their obligations.

Filing Season 2026 builds on the success of Auto Assessment and SARS’s significant investment in technology, artificial intelligence, data integration, and digital service delivery. Taxpayers will benefit from a more streamlined filing process, expanded self-service capabilities, enhanced security features, and improved digital channels, designed to reduce effort, improve accuracy, and minimise the need to visit SARS branches.

“Our goal is to make compliance effortless for honest taxpayers”, said Dr Johnstone Makhubu, SARS Commissioner. “Every enhancement introduced this Filing Season is designed to improve service, reduce complexity, and give taxpayers greater confidence when engaging with SARS. We want taxpayers to spend less time dealing with administration and more time benefiting from our modern digital services”.

Key enhancements introduced for Filing Season 2026: 

  • More accurate Auto Assessments driven by expanded third-party data sources.
  • Expanded digital self-service capabilities through eFiling, SARS MobiApp, and SARS Online Query System.
  • Enhanced profile security through biometric authentication, two-factor authentication, and device-level security controls.
  • Expanded support through the Lwazi AI virtual assistant.
  • The ability to upload supporting documents through WhatsApp.
  • Delivery of Notices of Assessment and Statements of Account through WhatsApp and other digital channels.
  • Improved integration of taxpayer information and enhanced pre-population of returns.
  • SARS has created necessary capacity to cater for increased volumes of taxpayers interacting with it through the various channels.

These enhancements form part of SARS’s strategy to create a seamless end-to-end filing experience that covers every stage of the taxpayer journey, from registration and Auto Assessment, to eFiling, verification, assessment outcomes, and refunds. The improvements are expected to reduce administrative burdens, shorten turnaround times, and improve taxpayer satisfaction.

SARS expects more than six million taxpayers to receive Auto Assessments this year. By using information from employers, banks, medical schemes, retirement funds, and other third-party providers, SARS can pre-populate returns and significantly reduce the information taxpayers need to capture themselves.

Taxpayers selected for Auto Assessment between 1 and 12 July 2026 should not rush to SARS Service Centres. Instead, they should wait for official SARS communication and review their assessments through eFiling, the SARS MobiApp, or other authorised digital channels.

“Through innovation, data-driven processes, and digital transformation, SARS is creating a filing experience that is simpler, faster, and more convenient”, the Commissioner said. “The objective is clear: to make it easy for taxpayers to comply while improving service, creating certainty, and fostering trust in the tax system”.

Although SARS has strengthened its digital services and security controls, the Commissioner cautioned taxpayers to remain vigilant against scams, phishing attacks, fake refund schemes, and unregistered tax practitioners who frequently target taxpayers during Filing Season.

SARS will never request passwords, one-time pins (OTPs), banking PINs, or eFiling login credentials through email, SMS, social media, or telephone. Taxpayers must use only official SARS channels and verify the credentials of any tax practitioner before sharing personal information.

“Taxpayers should be cautious of anyone who guarantees a refund or requests sensitive information without proper verification. Protecting personal information remains a shared responsibility between SARS and taxpayers”, Commissioner Makhubu warned.

He added: “Filing Season 2026 demonstrates the progress SARS continues to make in modernising tax administration and improving the taxpayer experience. Through enhanced Auto Assessments, stronger digital platforms, improved security, expanded self-service channels, and innovative solutions such as WhatsApp functionality, we are making compliance easier than ever before”.

“Our message to taxpayers is simple: make use of these digital services, trust the official SARS channels, and let the technology work for you. The easier we make compliance, the stronger our tax ecosystem becomes for everyone”.

 

Please direct media enquiries to [email protected].