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SARS AI Assistant Maintenance Downtime on 29 May 2025

SARS AI Assistant Maintenance Downtime on 29 May 2025

29 May 2025 – Achieving our Vision of a smart, modern SARS with unquestionable integrity that is trusted and admired is of paramount importance. Pivotal to the delivery of our vision are our digital platforms and technology infrastructure. To provide clarity and certainty, make it easy for taxpayers and traders to comply with their obligations and building public trust and confidence, our technology assets must demonstrate the highest levels of availability, robustness, and security.

In accordance with our Vision and Strategic Objectives, which include modernising our systems to provide Digital and Streamlined online services, we are hard at work ensuring that our digital platforms and technology infrastructure are available, robust, and secure, by performing regular upgrades, enhancements, and maintenance.

Considering the above, the SARS AI Assistant will be undergoing maintenance scheduled for Thursday, 29 May 2025 from 19h00 to 19h45.

During this time, you may experience intermittent interruptions accessing AI Assistant from our SARS Website and SARS MobiApp.