7 October 2021 – To submit an application for exemption at your nearest SARS Branch Office, request an online appointment booking and select ‘Telephonic engagement’ for the Appointment Channel, then ‘Other’ for the ‘Reason Category’ and then ‘Application for Exemption (EI1)’ as a reason for the appointment. This option was temporarily unavailable and has been restored. Once the appointment has been made, a case reference number will be issued which must be used to upload the application forms and supporting documents on the SARS Online Query System (SOQS). SARS will be in contact with the applicant to confirm the type of appointment and confirm if all the required documents have been uploaded.
Once you have uploaded to documents, email the case number to the following email address for processing: [email protected].
For more information, see our webpage on Tax Exemption Institutions.