FAQ: What do I do if the system tells me that I am not the registered practitioner for this client?

Proceed as follows:

• Add the client to your Tax Practitioner portfolio.
• Request the relevant tax types for that client.

For a step by step process, refer to the following link: https://www.sars.gov.za/tax-practitioners/adding-clients-to-a-tax-practitioners-efiling-profile/