FAQ: Which browser should I use when performing MPRR actions in eFiling?
To open and complete the new HTML MPR3 form on eFiling in future, please avoid Internet Explorer. Use one of the following compatible browsers and higher – Chrome v41, Firefox v55, Edge v13, Safari v10 or Opera v55.
FAQ: How do I make payment for MPRR?
MPRR payment can only be made via eFiling once you have registered for MPRR on eFiling by using the ad-hoc payment process – also referred to as “Additional payments” using the income tax number and selecting “Mineral Royalty” as the tax type. The various other payment channels are no longer available. See our step-by-step process on […]
FAQ: What user rights and eFiling profile should the Registered Representative have in order to transact on MPRR?
The Registered Representative must have submission rights. Tick MPRR on the tax type list under ‘Rights Group’. The path is Organisation->Rights Groups->Manage Groups->Open.
FAQ: How do I activate the appointed Registered Representative on eFiling?
The Registered Representative can be activated by selecting Organisations (top menu bar), SARS Registered Details (left menu bar), Activate Registered Representative, and following the instructions.
FAQ: Who can be a Registered Representative?
All representatives in the capacity of a Public Officer, Main Partner, Executor or Financial Administrator are to be recorded as such at a SARS branch and on the Registration, Amendments and Verification (RAV01) online form on eFiling to ensure access and permission when activating the service. Most MPRR clients already have Registered Representatives.
FAQ: Do I need to list a Registered Representative for MPRR on eFiling?
Yes, it is a pre-requisite for all MPRR clients to have a registered representative. It is important to make sure that your registered representative is not only registered, but also activated. The registered representative needs to use his / her own personal Tax Reference number and not the company Tax Reference number for the activation […]
FAQ: How long will it take, after I’ve activated the tax type MPRR on eFiling, for it be active?
The activation is not real-time. It is manually verified by an approver and takes two (2) business days. A letter is only issued if further information is required. The letter will stipulate what additional documents are required. You will then have 21 days to submit the required information. The status of the request will change […]
FAQ: After I’ve activated my eFiling profile for MPRR, I received a message ‘Go to your nearest branch to verify your bank details’. Why must I do this? Is there another way to verify my bank details, as I don’t have the time to go to a branch?
When you’ve activated your eFiling profile for MPRR, it checks the details we already have on the system, and if there is a difference in the details, we require you to go to a branch to verify your banking details. It’s a pre-caution to avoid fraud and to protect you as the taxpayer. Please see […]
FAQ: What else should I consider if I struggle to activate my MPRR account on eFiling?
Check whether you are still on the old eFiling version. You will know this if your eFiling theme is in amber (old version). See view example of the old version below: The new eFiling version has a blue theme. To change to the latest web interface you need to use the log-in name registered with […]
FAQ: What can I do in preparation for activating/subscribing to MPRR on eFiling?
Verify and confirm the following: The bank account details on the Organisation->Change Details page and ensure the bank account details matches those specified on the RAV01 online form on eFiling specifically for MPRR. Ensure that you do not have more than one active Income Tax reference number. In the event where you have more than one […]