FAQ: Can I download the SARS eFiling App for free?
Yes.
FAQ: On the SARS eFiling App will you have the option to work off-line?
The SARS eFiling App has offline capability.
FAQ: Will HYEF work on the SARS eFiling App?
HYEF will not be available on the SARS eFiling App.
FAQ: Where can one register for eFiling?
Register on the SARS eFiling App downloadable from App stores from your mobile device; the SARS website (www.sars.gov.za) and at the nearest SARS branch office.
FAQ: How long is a tax directive valid for?
A tax directive is valid only for the tax year or period stated on the directive.
FAQ: Do I have to log out of eFiling to start the Help-You-eFile session?
You don’t have to log out. You do need to save all your information before you start your Help-You-eFile session.
FAQ: Do I need to enable fingerprints to complete my income tax form on the eFiling app?
If your device has biometrics capabilities, you may select to enable biometrics. If your device has no biometric capabilities you will select the option ‘no thanks’ to skip the option of capturing finger prints.
FAQ: I want to upload supporting documents requested by SARS, how do I do that on the mobile app?
Review the letter sent by SARS on the ITR12workpage; select the ‘add document’ icon; choose location to upload your documents from then select the ‘submit documents’ icon to submit to SARS.
FAQ: Can a taxpayer withdraw a Notice of Objection?
A taxpayer can withdraw a Notice of Objection. The request must be submitted in writing.
FAQ: Can a registration for income tax be backdated?
The registration for income tax may be backdated to the tax year you were first liable.
