FAQ: Guidance on how to apply for Import & Export ITAC permit?
After the trader registered as an importer or exporter with Customs, they must apply with the International Trade Administration Commission (ITAC). Alternatively, traders can visit Department of Trade and Industry (DTI) website for further guidance as well as contact numbers.
FAQ: How to manage my tax types or merge my tax types?
To merge your tax products, see the Guide to the entity merge functionality on eFiling.
FAQ: How can I merge my entity profile on eFiling if I get the error message below?
If you get this error message: To be able to view your Customs code, please perform merging of your tax and Customs products to enable the selection of your Customs code. If assistance is required in this regard, please call the Contact Centre on 0800 00 7277. To merge: Option 1: For customs to attend […]
FAQ: How can I obtain my certificate on eFiling after I have on-boarded on RLA?
To obtain your approval notification and licensing certificate, client is required to access the eFiling profile, go to the dashboard and at the right corner click on inbox and all notifications will be obtainable.
FAQ: How do I apply on the RLA System using eFiling?
See our tutorial video on how to navigate the RLA system.
FAQ: How can one declare a relationship using eFilling between a foreign entity and Registered Agent?
To declare the relationship, refer to RMM guide and take note of applicable profiles that can declare the relationship page 8 paragraph m. The system displays the Other Party Client Type page, and the user (nominator) selects the RLA client type details of the nominee: If the nominator is a: The nominee must be a: […]
FAQ: Can a Clearing Agent represent Foreign Entity and how?
A clearing agent cannot represent foreign entities. To represent a foreign entity, you are required to be a Registered Agent.
FAQ: Can a non-local trader use eFiling to register themselves for importer or exporter?
Foreign principals are requested to visit their nearest Customs branch to be assisted with Onboarding and provide the necessary supporting documents related to their client type as per the DA185 application form.
FAQ: When I migrate to RLA do I lose my old Customs Code, and will I be issued with a new Customs Code?
When traders migrate to RLA, Customs will retain your old code, it is important to follow the migration steps properly to avoid duplication of Customs code. Once on the migration step an existing trader need to be able to see their customs code as per below example: Existing Trader – select the displayed Customs Code. […]
FAQ: Will my Customs profile automatically be migrated to RLA or is there anything I need to do from my side?
SARS will not do any data take-on to the RLA system, traders are required to submit application via eFilling Customs Trader Portal or submit through branch office where they will capture on eFiling on behalf of the client.
