21 November 2024 – Taxpayers can now check the progress of their Two-Pot directive application via WhatsApp or the SARS USSD channel. The feedback on the progress of their application will indicate one of the following: In Progress, Declined, or Finalised. If there is no directive application the feedback will be: There are no tax directive applications received on the tax reference number provided.
To access feedback on the progress of a tax directive application, follow these three simple steps:
- Step 1: Initiate the service request
- USSD: Dial the SARS service code and select “Two-Pot Progress”
- WhatsApp: Send “Hi” to the SARS WhatsApp number, tap on the menu option and select “Two-Pot Progress”
- Step 2: Text and send your SARS registered details
- South African ID number
- Tax Reference Number
- Step 3: Access your resolution
- The status of your tax directive application will be displayed and sent via SMS.
For more information, see SARS Mobile Tax Services | South African Revenue Service.
