Updated guide for the SARS Online Query System

4 July 2025 – The SARS Online Query System (SOQS) guide has been updated with two changes:

1. The “What’s My Directive Status” query has been enhanced to include the One-Time Password (OTP) step, providing an additional layer of security to protect against unauthorised access.
2. A new “Provisional Taxpayer Auto Assessment Request” service has been introduced. This service allows eligible provisional taxpayers who have received corresponding notifications from SARS to request inclusion in the auto assessment population for the 2025 year of assessment.

Updated guide: GEN-GEN-51-G01 – SARS Online Query System – External Guide