Physical Address:
Victorian Mall
36 Scott Street

Exterior of SARS New Castle branch


SARS has introduced eDNA as a security measure in order to minimise the risk of fraudulent transactions as well as to safeguard taxpayer information. This entails that your fingerprints will be captured and authenticated when visiting a SARS branch for certain services.
See eDNA Identity Security for more information.
The SARS branch is located in the CBD of Newcastle – the third-largest city in KwaZulu-Natal (KZN), and is ranked as the country’s tenth-largest city. Newcastle is located in the north-west corner of KZN, encompassing four industrial zones. The SARS branch has adequate parking for taxpayers, just outside the branch. Staff are friendly and predominantly proficient in English and isiZulu.Languages spoken:

  • English
  • isiZulu
  • Tax Services
  • Debt Management: Taxpayers can be assisted with Debt arrangements.
  • Dedicated Small, Micro and Medium Enterprises (SMME’s) service desk. To qualify as an SMME, you need to be the actual owner with a per annum business turnover of between R0 and R20 million.

Contact Details:

Email Address: [email protected]
Telephone: Call our SARS Contact Centre on 0800 00 7277 (0800 00 SARS)

Business Hours: Weekdays 8:00 – 16:00 and Wednesdays 9:00 – 16:00

Where to park:

Taxpayers have access to free parking just outside the branch.

Last Updated:

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