Union Main Centre (parking area)
45 Josiah Gumede Road


What’s New? 

  • 17 February 2023 – Pinetown branch closure

The Pinetown branch will be closing today (17 February 2023) at its current address of 36 Kings Road.
Pinetown. It will be reopening as a Pop-up Branch at Union Main Centre (parking area), 45 Josiah Gumede Road, Pinetown on 20 February 2023. Operating hours:  08h30 – 15h00 Monday, Tuesday, Thursday and Friday; 09h30 – 15h00 Wednesday. All current services will be offered at the new location by appointment.

SARS has introduced eDNA as a security measure in order to minimise the risk of fraudulent transactions as well as to safeguard taxpayer information. This entails that your fingerprints will be captured and authenticated when visiting a SARS branch for certain services.

See eDNA Identity Security for more information.

Situated between Durban and Pietermaritzburg in KwaZulu-Natal, the Pinetown branch boasts staff conversant in isiZulu and a few in Afrikaans. During Tax Season (1 July – 31 October), the branch peaks between 09h00 and 11h00 with the exception of Fridays where the peak is in the afternoon between 14h00 and 16h00.

Languages spoken:

  • English
  • Afrikaans
  • isiZulu


  • Tax Services
  • Debt Management: Taxpayers can be assisted with Debt arrangements.
  • Dedicated Small, Micro and Medium Enterprises (SMME’s) service desk. To qualify as an SMME, you need to be the actual owner with a per annum business turnover of between R0 and R20 million.


Contact Details:

Email Address: [email protected]
Telephone: Call our SARS Contact Centre on
0800 00 7277 (0800 00 SARS)

Last Updated:

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