Sector-specific query mailboxes
Taxpayers can address questions to any of these industry-specific inboxes:
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Please find below the 8 sectors mailbox addresses for you to direct all your queries to your respective sector:
- Retail Sector Queries [email protected],
- Communications Sector Queries [email protected],
- Construction Sector Queries [email protected],
- Financial Sector Queries [email protected],
- General Sector Queries [email protected],
- Manufacturing Sector Queries [email protected],
- Mining Sector Queries [email protected]
- Primary Sector Queries [email protected]
Escalation contact details for Large Businesses
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1. Financial Sector Acting Sector Lead: Mr Kenneth Lethole Email: [email protected] Contact: 083 387 4541
Relationship Manager (Banking Sector, Asset Managers, Collective Investment Schemes, and other Financial Service Entities): Ms Sharmain Andhee Email: [email protected] Contact: 071 856 3576
Relationship Manager (Insurance Sector, Real Estate Investment Trust, and other Financial Service Entities): Mr Lesego Nemakonde Email: [email protected] Contact: 060 503 5416
Operations Manager: Ms Abigail Ditabo Email: [email protected] Contact: 081 398 1479 |
5. General Sector Sector Lead: Mr Obert Netshisaulu Email: [email protected] Contact: 071 676 1488
Relationship Manager: Ms Siziwe Dube Email: [email protected] Contact: 081 435 0294
Relationship Manager: Ms Jane Legodi Email: [email protected] Contact: 077 607 1182
Relationship Manager: Mr Obakeng Mathibe Email: [email protected] Contact: 081 036 7350
Operations Manager: Mr Ralton Maart Email: [email protected] Contact: 067 419 8480 |
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2. Mining Sector Sector Lead: Mr Denzil Gallop Email: [email protected] Contact: 083 612 8067
Relationship Manager: Ms Darshana Muljee Email: [email protected] Contact: 082 827 9457
Operations Manager: Ms Ntleleng Mantso Email: [email protected] Contact: 067 420 3118 |
6. Retail Sector Sector Lead: Mr Grant Olivier Email: [email protected] Contact: 082 448 0171
Relationship Manager: Mr Francois Smal Email: [email protected] Contact: 071 381 0554
Operations Manager: Ms Mantombi Mbokazi Email: [email protected] Contact: 060 610 7939 |
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3. Communication Sector Sector Lead: Mr Obert Netshisaulu Email: [email protected] Contact: 071 676 1488
Relationship Manager: Ms Thozama Raula Email: [email protected] Contact: 083 279 8506
Operations Manager: Ms Puleng Dlova Email: [email protected] Contact: 079 210 4426
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7. Manufacturing Sector Sector Lead: Ms Janusha Dayanand Email: [email protected] Contact: 082 331 4077
Senior Manager: Ms Phokoane Mathebula Email: [email protected] Contact: 072 224 0507
Relationship Manager: Mr Charlton Norris Email: [email protected] Contact: 073 158 8829
Relationship Manager (Automotive Industry): Ms Nthabiseng Matlala Email: [email protected] Contact: 076 481 7054
Operations Manager: Ms Melinda Smith Email: [email protected] Contact: 072 058 8512 |
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4. Construction Sector Sector Lead: Ms Obert Netshisaulu Email: [email protected] Contact: 071 676 1488
Relationship Manager: Mr Zwiitwaho Mushophe Email: [email protected] Contact: 066 483 1999
Operations Manager: Ms Ivy Sephuma Email: [email protected] Contact: 060 997 8160
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8. Primary Sector Sector Lead: Ms Janusha Dayanand Email: [email protected] Contact: 082 331 4077
Senior Manager: Ms Phokoane Mathebula Email: [email protected] Contact: 072 224 0507
Relationship Manager: Ms Leboneng Makhubedu Email: [email protected] Contact: 079 887 7670
Relationship Manager: Ms Nicolette Langeveld Email: [email protected] Contact: 071 852 3628
Operations Manager: Ms Kim Viegeland Email: [email protected] Contact: 081 215 4841 |
When escalating an unresolved query, first check that the turnaround time has expired. Please share with the Sector Lead the name of the SARS official together with all, or at least the latest, correspondence from the SARS official dealing with the query.
