About Customs

The South African Customs Administration plays an integral role in the facilitation of movement of goods and people entering or exiting the borders of South Africa. Our vision is to offer a world-class Customs service which contributes to the stability, health and prosperity of the country, region and world.

Customs Objectives

The Customs mandate and priorities are to:

  • Provide border control management, community protection and Industry protection
  • Administer trade policy measures and industry schemes; and
  • Collect revenue

People in Customs

There are currently 37 Customs offices around the country, including sea, land and air ports, as well as four centralised Processing Centres. See the contact details and operating hours of all the Customs offices.  

The approximately 2500 staff members in Customs are involved in either trade facilitation activities e.g. documentary and physical inspection of cargo; registration and licensing; processing and auditing; or border control and enforcement functions which incorporates members of the Detector Dog Unit.  

Staff members strive to:

  • Execute their responsibilities with honour, pride and integrity;
  • Be transparent, fair and accountable in all their dealings; and
  • Work in partnership with stakeholders who share their vision to actively combat trade malpractices.

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