Relationship Management

Sector-specific query mailboxes

Taxpayers can address questions to any of these industry-specific inboxes:

Escalation contact details for Large Businesses 

1. Financial Sector

Sector Lead:  Ms Makgomo Malatji

Email: mmalatji2@sars.gov.za

Contact: 066 069 7132

 

Relationship Manager (Banking Sector, Asset Managers, Collective Investment Schemes, and other Financial Service Entities):

Ms Sharmain Andhee

Email: sandhee@sars.gov.za

Contact: 071 856 3576

 

Relationship Manager (Insurance Sector, Real Estate Investment Trust, and other Financial Service Entities):

Mr Lesego Nemakonde

Email: sandhee@sars.gov.za

Contact: 071 856 3576

 

Operations Manager: Ms Abigail Ditabo

Email: aditabo@sars.gov.za

Contact: 081 398 1479

5. General Sector

Sector Lead: Mr Obert Netshisaulu

Email: onetshisaulu@sars.gov.za

Contact: 071 676 1488

 

Relationship Manager: Ms Siziwe Dube

Email: sdube6@sars.gov.za

Contact: 081 435 0294

 

Relationship Manager: Ms Jane Legodi

Email: jlegodi@sars.gov.za

Contact: 077 607 1182

 

Relationship Manager: Mr Obakeng Mathibe

Email: omathibe@sars.gov.za

Contact: 081 036 7350

 

Operations Manager: Mr Ralton Maart

Email: rmaart@sars.gov.za

Contact: 067 419 8480

2. Mining Sector

Sector Lead: Mr Denzil Gallop

Email: dgallop@sars.gov.za

Contact: 083 612 8067

 

Relationship Manager: Ms Darshana Muljee

Email: dmuljee@sars.gov.za

Contact: 082 827 9457

 

Operations Manager: Ms Ntleleng Mantso

Email: nmantso@sars.gov.za

Contact: 067 420 3118

6. Retail Sector

Sector Lead: Mr Grant Olivier

Email: golivier@sars.gov.za

Contact: 082 448 0171

 

Relationship Manager: Mr Francois Smal

Email: fsmal@sars.gov.za

Contact: 071 381 0554

 

Operations Manager: Ms Mantombi Mbokazi

Email: mmbokazi3@sars.gov.za

Contact: 060 610 7939

3. Communication Sector

Sector Lead: Mr Obert Netshisaulu

Email: onetshisaulu@sars.gov.za

Contact: 071 676 1488

 

Relationship Manager: Ms Thozama Raula

Email: traula@sars.gov.za

Contact: 083 279 8506

 

Operations Manager: Ms Puleng Dlova

Email: pdlova@sars.gov.za

Contact: 079 210 4426

 

7. Manufacturing Sector

Sector Lead: Ms Janusha Dayanand

Email: jdayanand@sars.gov.za

Contact: 082 331 4077

 

Senior Manager: Ms Phokoane Mathebula

Email: pmathebula2@sars.gov.za

Contact: 072 224 0507

 

Relationship Manager:

Mr Charlton Norris

Email: cnorris@sars.gov.za

Contact: 073 158 8829

 

Relationship Manager (Automotive Industry):

Ms Nthabiseng Matlala

Email: nmatlala2@sars.gov.za

Contact: 076 481 7054

 

Operations Manager: Ms Melinda Smith

Email: mjsmith@sars.gov.za

Contact: 072 058 8512

4. Construction Sector

Sector Lead: Ms Obert Netshisaulu

Email: onetshisaulu@sars.gov.za

Contact: 071 676 1488

 

Relationship Manager: Mr Zwiitwaho Mushophe

Email: zmushophe@sars.gov.za

Contact: 066 483 1999

 

Operations Manager: Ms Ivy Sephuma

Email: isephuma@sars.gov.za

Contact: 060 997 8160

 

8. Primary Sector

Sector Lead: Ms Janusha Dayanand

Email: jdayanand@sars.gov.za

Contact: 082 331 4077

 

Senior Manager: Ms Phokoane Mathebula

Email: pmathebula2@sars.gov.za

Contact: 072 224 0507

 

Relationship Manager: Ms Leboneng Makhubedu

Email: lmakhubedu@sars.gov.za

Contact: 079 887 7670

 

Relationship Manager: Ms Nicolette Langeveld

Email: nlangeveld@sars.gov.za

Contact: 071 852 3628

 

Operations Manager: Ms Kim Viegeland

Email: kviegeland@sars.gov.za

Contact: 081 215 4841

When escalating an unresolved query, first check that the turnaround time has expired. Please share with the Sector Lead the name of the SARS official together with all, or at least the latest, correspondence from the SARS official dealing with the query.

 

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