Sector-specific query mailboxes
Taxpayers can address questions to any of these industry-specific inboxes:
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Please find below the 8 sectors mailbox addresses for you to direct all your queries to your respective sector:
- Retail Sector Queries [email protected],
- Communications Sector Queries [email protected],
- Construction Sector Queries [email protected],
- Financial Sector Queries [email protected],
- General Sector Queries [email protected],
- Manufacturing Sector Queries [email protected],
- Mining Sector Queries [email protected]
- Primary Sector Queries [email protected]
Escalation contact details for Large BusinessesÂ
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1. Financial Sector Sector Lead: Ms Makgomo Malatji Email: [email protected] Contact: 066 069 7132  Relationship Manager (Banking Sector, Asset Managers, Collective Investment Schemes, and other Financial Service Entities): Ms Sharmain Andhee Email: [email protected] Contact: 071 856 3576  Relationship Manager (Insurance Sector, Real Estate Investment Trust, and other Financial Service Entities): Mr Lesego Nemakonde Email: [email protected] Contact: 060 503 5416  Operations Manager: Ms Abigail Ditabo Email: [email protected] Contact: 081 398 1479 |
5. General Sector Sector Lead: Mr Obert Netshisaulu Email: [email protected] Contact: 071Â 676Â 1488 Â Relationship Manager: Ms Siziwe Dube Email: [email protected] Contact: 081Â 435Â 0294 Â Relationship Manager: Ms Jane Legodi Email: [email protected] Contact: 077Â 607Â 1182 Â Relationship Manager: Mr Obakeng Mathibe Email: [email protected] Contact: 081Â 036Â 7350 Â Operations Manager: Mr Ralton Maart Email: [email protected] Contact: 067Â 419Â 8480 |
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2. Mining Sector Sector Lead: Mr Denzil Gallop Email: [email protected] Contact: 083Â 612Â 8067 Â Relationship Manager: Ms Darshana Muljee Email: [email protected] Contact: 082Â 827Â 9457 Â Operations Manager: Ms Ntleleng Mantso Email: [email protected] Contact: 067Â 420Â 3118 |
6. Retail Sector Sector Lead: Mr Grant Olivier Email: [email protected] Contact: 082Â 448Â 0171 Â Relationship Manager: Mr Francois Smal Email: [email protected] Contact: 071Â 381Â 0554 Â Operations Manager: Ms Mantombi Mbokazi Email: [email protected] Contact: 060Â 610Â 7939 |
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3. Communication Sector Sector Lead: Mr Obert Netshisaulu Email: [email protected] Contact: 071Â 676Â 1488 Â Relationship Manager: Ms Thozama Raula Email: [email protected] Contact: 083Â 279Â 8506 Â Operations Manager: Ms Puleng Dlova Email: [email protected] Contact: 079Â 210Â 4426 Â |
7. Manufacturing Sector Sector Lead: Ms Janusha Dayanand Email: [email protected] Contact: 082Â 331Â 4077 Â Senior Manager: Ms Phokoane Mathebula Email: [email protected] Contact: 072Â 224Â 0507 Â Relationship Manager: Mr Charlton Norris Email: [email protected] Contact: 073Â 158Â 8829 Â Relationship Manager (Automotive Industry): Ms Nthabiseng Matlala Email: [email protected] Contact: 076Â 481Â 7054 Â Operations Manager: Ms Melinda Smith Email: [email protected] Contact: 072Â 058Â 8512 |
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4. Construction Sector Sector Lead: Ms Obert Netshisaulu Email: [email protected] Contact: 071Â 676 1488 Â Relationship Manager: Mr Zwiitwaho Mushophe Email: [email protected] Contact: 066Â 483Â 1999 Â Operations Manager: Ms Ivy Sephuma Email: [email protected] Contact: 060Â 997Â 8160 Â |
8. Primary Sector Sector Lead: Ms Janusha Dayanand Email: [email protected] Contact: 082 331 4077  Senior Manager: Ms Phokoane Mathebula Email: [email protected] Contact: 072 224 0507  Relationship Manager: Ms Leboneng Makhubedu Email: [email protected] Contact: 079 887 7670  Relationship Manager: Ms Nicolette Langeveld Email: [email protected] Contact: 071 852 3628  Operations Manager: Ms Kim Viegeland Email: [email protected] Contact: 081 215 4841 |
When escalating an unresolved query, first check that the turnaround time has expired. Please share with the Sector Lead the name of the SARS official together with all, or at least the latest, correspondence from the SARS official dealing with the query.
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