Submit feedback

Submit feedback

Thank you for choosing to engage with us and provide valuable insights through this query form.

Click here to submit feedback to SARS regarding Trade Facilitation.

Please note that this query form is designed for information and feedback purposes only and is not intended to handle operational requests. Queries related to operational matters may be shared through standard SARS channels for resolution.

In this form, we will gather information regarding your query. Your responses will help us better understand your needs and concerns, and they will be handled with the utmost care and attention.

Below, you will find fields to provide information about your query, including:

Company name (optional): You may choose to include your company’s name if you wish.

Modality: Please specify the relevant modality associated with your query.

TFI indicator being queried: Indicate the specific Trade Facilitation Index (TFI) indicator that you are inquiring about.

Region: Tell us the geographic region related to your query.

Description of submission: Provide a detailed description of your query, ensuring that we have all the necessary context to assist you effectively.

Recommendations: If you have any suggestions or recommendations related to your query, please share them with us.

Email address: We may need to contact you for clarification or updates, so please provide a valid email address.

Contact number: Optionally, you can provide a contact number if you prefer to be reached by phone.

Your responses are vital, and your privacy is important to us. Your information will be treated confidentially, and we will use it exclusively for the purpose of addressing your query.

Thank you for taking the time to help us serve you better.

Let’s work together to resolve your concerns and improve our services.


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