Under exceptional circumstances, SARS will allow a requestor with a mandate to change another taxpayer’s banking details.
You can submit your request to change banking details to any of the existing SARS email channels.
Simply provide an image of yourself holding your proof of identity, as well as a written note titled “Update my details” and the date on which the documents are uploaded to SARS. It is important that your face, proof of identity and the note are clearly visible in the same picture.
This should be accompanied by the necessary supporting documents. For a list of required supporting documents for changing banking details, click here.
Example: Proof of identity