eFiling Profile hacking

If you receive a message from SARS that unauthorised changes were made to your personal details on eFiling, you are kindly requested to visit your nearest SARS branch as soon as possible to ensure that the resultant changes are not fraudulent.  Remember to make an appointment​.

Take the following supporting documents with you to the branch:  

• Valid original or temporary Identification Document (Green ID book / new ID card / Original Passport/ Driver’s Licence) and a certified copy thereof;
• Original stamped bank statement not more than three months old that confirms the account holder’s legal name, bank name, account number, account type and branch code, where applicable, or where a new bank account was opened in the past 30 days and a bank statement cannot be produced, an original letter from the bank not older than one month on the bank letterhead with the original bank stamp reflecting the date the bank account was opened;
• Copy/original proof of residential address or completed CRA01 in the case of proof of residential address that is in the name of a third party; and
• Power of Attorney is required in cases where a registered tax practitioner/representative acts on behalf of a taxpayer.

For enquiries, please call our Contact Centre on 0800 00 7277.