SARS MobiApp

What’s new?

6 December 2024 – Enhancements to the SARS MobiApp

The SARS MobiApp has been enhanced to includes the following additional tax services: “My Auto Assessment Status” and “Tax Return Status Dashboard”. These additional tax services are to resolve the following queries:

My Auto Assessment Status – This service allows the taxpayer to know whether he/she has been selected for an auto assessment during filing season.
Tax Return Status Dashboard – This service allows the taxpayer to view the progress of their submitted income tax return. Overall, this service provides the taxpayer with a visual status of the progress of their Personal Income Tax return in terms of submission, verification/audit and refund processing.

See the following updated Guides:

22 November 2024 – Enhancements to the Two-Factor Authentication and eFiling Password criteria

To safeguard taxpayers’ information and prevent malicious attacks on SARS data, SARS has initiated various initiatives to combat fraudulent activities. One such measure is the Two-Factor Authentication method, which adds an extra layer of security by requiring users to input two different authentication methods to login to eFiling.

The first layer of authentication requires users to enter their username and password. Once validated as correct, the second layer requires users to input a One-Time-Pin (OTP) sent to their preferred security contact details. Upon successful validation of the OTP, as correct, users are granted access to their eFiling profile.

The enhancements to the Two-Factor authentication method includes the following:

Enforcing Two-Factor authentication on all Individual profiles,
Confirming and updating of the security contact details.

The eFiling password requirements have also been enhanced. All new and changed passwords must meet the following criteria:

Contain a minimum of 8 characters
Include at least one uppercase, lowercase, numeric and special character
Exclude personal information (like name / surname / email address / username);
Exclude repetitive or sequential characters (like “aaaaa” or “12345” etc).

Furthermore, a password meter has been added to give eFilers a visual indication of the strength of the password.

For more information, see the updated Guides:

What is the SARS MobiApp?

The SARS MobiApp is a mobile channel from which you can complete and submit your Income Tax Return (ITR12). You can easily install the SARS MobiApp from the App Store (for Apple devices), Google Play Store (for Android devices) or the Huawei App Gallery. On the SARS MobiApp you can register, complete, save and submit your Income Tax returns (ITR12).

You may also use the app for the following:

Two Pot Calculator (click here for the steps)
Register for eFiling
Reset your username and password
Maintain and update your registered details
File your return
Upload and submit supporting documents
Make a payment to SARS
Set up a Call Back from the SARS Contact Centre
View a Notice of Assessment
Request and view the Income Tax Statement of Account
View the status of the return
Use the tax calculator
Auto refresh saved ITR12 returns
The Branch Locator shows the estimated waiting queue time
Activate the Income Tax Return (ITR12)
Request the Statement of Account (SOA) or Notice of Registration (IT150)

Tax Practitioners can access the SARS MobiApp for the completion and submission of their Personal Income Tax clients and their Personal Income Tax products where they have full access rights.

Which systems are compatible with the SARS MobiApp?

iOS version 10 to latest
Android version 5.0 to latest

Need help?

Watch our helpful tutorial videos on the SARS YouTube channel:

How to download the SARS MobiApp.
How to submit your Personal Income Tax return on the SARS Mobi-App.
How to check if you have the correct version of the operating system to download the SARS MobiApp.
What to do when your Income Tax Return (ITR12) is rejected by SARS on eFiling, due to an IRP5.
What to do when your Income Tax Return (ITR12) is rejected by SARS on eFiling, due to a directive.

Frequently Asked Questions

FAQ: Will all my details be updated on eFiling when I use the mobile channels?

Yes. The information captured on the ITR12 return will be...

Last Updated:

20/01/2025
10:41