Service offerings per Channel for tax practitioners

Software / Systems Related

Services

Tax Practitioner Unit*

[email protected]

Contact Centre**

Branch

eFiling

SARS MobiApp   

SARS Online Query System  

All eFiling enquiries

 

 

 

 

 

All [email protected] enquiries

 

 

 

 

 

Resetting of eFiling password

 

 

 

 

 

Registration Maintenance

Services

Tax Practitioner Unit*

[email protected]

Contact Centre**

Branch

eFiling

SARS MobiApp


SARS Online Query System

1st time registration (Income Tax)
*See exceptions below

 

 

 

 

 

1st time registration Trust/Body Corporates
*See exceptions below


Only if the trustee RR acting on behalf of the trust/Body corporate accompanies the tax practitioner

 

 


Only if the trustee RR acting on behalf of the trust/Body corporate accompanies the tax practitioner

 

 

For Trust registrations only

1st time registration (VAT)
*See exceptions below

 

 

 

 

 

 

1st time registration (PAYE)
*See exceptions below

 

 

 

 

 

 

Update of ID number/company registration number


 

 


 

 

 

VAT interview

 

 

 

 

 

Update of registered particulars

 

 

 

 

 

De-registration

 

 

 

 

 

 

Banking detail changes

 

 

 

Banking detail verification

 

 

 

 

Trustee/Director verification

 

 

 

 

Merging of profiles for Single Registration

 

 

 

 

 

 

Reprint of registration confirmation

 

 

 

 

 

Return Completion

Services

Tax Practitioner Unit*

[email protected]

Contact Centre**

Branch

eFiling SARS MobiApp

SARS Online Query System

Personal Income Tax Returns (ITR12)

 

 

Advisory

Advisory

 

Company Income Tax Returns (ITR14)

 

 

Advisory

Advisory

 

 

Trust Income Tax Returns (ITR12T)

 

 

Advisory

Advisory

 

 

VAT 201

 

 

Advisory

Advisory

 

 

EMP201/EMP501/EMP601

 

 

Advisory

Advisory

 

 

IRP6

 

 

Advisory

Advisory

 

 

Tax Compliance Status (TCS) application

 

 

Advisory

Advisory

Tax Directives

 

 

Advisory

Advisory

 

 

Application for tax directive:  Fixed percentage – IRP(3b)

 

 

Advisory

Advisory

 

 

Emigration Clearance

 

 

Advisory

Advisory

Foreign Investment

 

 

Advisory

Advisory

Request for Remission (PIT, CIT, VAT & PAYE)

 

 

Advisory

Advisory

 

 

Notice of objection (PIT, CIT, VAT & PAYE)

 

 

Advisory

Advisory

 

 

Request for Correction

 

 

Advisory

Advisory

 

 

Notice of Appeal (PIT, CIT, VAT & PAYE)

 

 

Advisory

Advisory

 

 

ADR1 (Trusts and Donations)

 

Advisory

 

 

 

ADR2 (Trusts and Donations)

 

Advisory

 

 

 

Request for returns

 

 

 

 

 

Voluntary Disclosure Programme (VDP) – requests

 

 

 

 

 

 

Accounts

Services

Tax Practitioner Unit*

[email protected]

Contact Centre**

Branch

eFiling

SARS MobiApp

SARS Online Query System

Requests for Statements

From 1999 to 2008 only

From 1999 to 2008 only

From 1999 to 2008 only

From 1999 to 2008 only

After 2008 only

After 2008 only

After 2020 only

Re-allocations

 

 

 

 

Requests for waiving of penalties and interest

 

 

 

 

 

 

Queries relating to refunds

 

 

 

 

 

 

Offset of credits

 

 

 

 

 

 

Debt Management

Services

Tax Practitioner Unit*

[email protected]

Contact Centre**

Branch

eFiling

SARS MobiApp

SARS Online Query System

Under R100 000 debt arrangements

 

 

Request for Suspension of Obligation to Pay

 

 

Advisory

 

 

Over R100 000 debt arrangements

 

Advisory

 

 

Request for debt equalisation

 

 

 

 

 

 

Other

Services

Tax Practitioner Unit*

[email protected]

Contact Centre**

Branch

eFiling

SARS MobiApp

SARS Online Query System

VAT vendor search

 

 

Advisory

 

Tax Practitioner verification

 

 

Advisory

 

 

 

Supporting documentation upload

 

 

Advisory

 

Reprint of Notice of assessments

 

 

Advisory

 

 

Payments

Advisory

 

Advisory

 

 

Tax Practitioner registration and verification

 

 

Advisory

 

 

 

Transfer Duty payments

 

 

Advisory

 

 

 

Advanced tax ruling

 

 

 

 

 

 

Audit

Services

Tax Practitioner Unit*

[email protected]

Contact Centre**

Branch

eFiling

SARS MobiApp

SARS Online Query System

Submitting documents for Audit

 

 

 

 

Enquiry as to the audit status

 

 

 

 

 

**Technical issues will be escalated to technical teams

*See the exceptions for 1st time registration on our Client information System (Single registration) webpage

Vat registrations for Partnership and joint venture cannot be done on e-filing, must be done in branch or TPU

PAYE for Partnership and joint venture cannot be done on e-filing, must be done in branch or TPU

Trusts and Dividends tax: Notice of objections cannot be done on eFiling and must be done in the branch office or TPU

RR = Registered Representative

Last Updated:

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