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Service offerings per Channel for tax practitioners


Services

Tax Practitioner Unit*
Practitioner Contact Centre email Contact    Centre**                    Branch            eFiling         
Software /Systems Related
All eFiling enquiries Green checkmark
All [email protected]™ enquiries Green checkmark
Resetting of eFiling passwords Green checkmark Green checkmark
     Registration Maintenance
1st time registration
(Income tax) 
* See exceptions below
   Green checkmark   Green checkmark  
1st time registration
(VAT) 
* See exceptions below
Green checkmark
1st time registration
(PAYE) 
* See exceptions below
Green checkmark
Update of ID number / CC registration number Green checkmark  Only if the taxpayer accompanies the tax practitioner   Green checkmark Only if the taxpayer accompanies the tax practitioner
VAT interview Green checkmark Re-activation only Green checkmark
Update of registered particulars   Possible but not the preferred channel Green checkmark
De-registration Green checkmark Green checkmark Green checkmark
Banking detail changes Green checkmark Green checkmark Green checkmark
Banking detail verification Green checkmark Green checkmark Green checkmark
Trustee / Director verification Green checkmark Green checkmark
Merging of profiles for Single Registration Green checkmark
Reprint of registration confirmation Green checkmark Green checkmark Green checkmark
Return Completion
Personal Income Tax Returns (ITR12) Advisory Green checkmark
Company Income Tax Returns (ITR14) Advisory Green checkmark
Income Tax Returns (ITR12T) Advisory Green checkmark
VAT 201 Advisory Green checkmark
EMP 201 / EMP 501 / EMP 601 Advisory Green checkmark
IRP 6 Advisory Green checkmark
Tax Compliance Status (TCS) application Advisory Green checkmark Green checkmark
TCS collection Advisory Green checkmark Green checkmark
Tax Directive Green checkmark Advisory Green checkmark Green checkmark
Application for tax directive: Fixed percentage – IRP (3b) Green checkmark Advisory Green checkmark
Emigration Clearance Advisory Green checkmark
Foreign Investment Advisory Green checkmark
Request for Remission (PIT, CIT,VAT & PAYE) Green checkmark Advisory Green checkmark Green checkmark
Notice of Objection (PIT,CIT, VAT & PAYE) Green checkmark Advisory Green checkmark Green checkmark
Request for Correction Green checkmark Advisory Green checkmark Green checkmark
Notice of Appeal (PIT,CIT, VAT & PAYE) Green checkmark Advisory Green checkmark Green checkmark
ADR 1 (Trust and Donations) Green checkmark Advisory Green checkmark
ADR 2 (Trust and Donations) Green checkmark Green checkmark Advisory Green checkmark
Request for returns Green checkmark Advisory Green checkmark
Voluntary Disclosure Programme (VDP) – requests Advisory Green checkmark
Accounts
Request for Statements From 1999 to 2008 only From 1999 to 2008 only From 1999 to 2008 only From 1999 to 2008 only

After 2008 only

 

             
Re-allocations Green checkmark Green checkmark Green checkmark Limited extent
Request for waiving of penalties and interest Green checkmark Green checkmark
Queries relating to refunds Green checkmark Green checkmark Green checkmark Green checkmark
Offset of credits Green checkmark Green checkmark Green checkmark Limited extent
Debt Management
Under R100 000 debt arrangements  Green checkmark Green checkmark Green checkmark Green checkmark
Request for Suspension of Obligation to Pay Green checkmark   Advisory Green checkmark Green checkmark
Over R100 000 debt arrangements Green checkmark
Request for debt equalisation Green checkmark
Settlement offer
Write Off
Other
VAT vendor search Advisory Green checkmark
Tax Practitioner verification Green checkmark Advisory Green checkmark Green checkmark
Supporting documentation upload Green checkmark Green checkmark Advisory Green checkmark Green checkmark
Reprint of Notice assessment Green checkmark Advisory Green checkmark
Payments Only via eFiling, EFT or at  a bank Advisory Only via eFiling, EFT or at a bank Green checkmark
Tax Practitioner registration and verification Advisory Green checkmark
Transfer Duty submission Advisory Green checkmark
Transfer Duty payments Advisory Green checkmark
Advanced tax ruling Green checkmark
Audit
Submitting documents for Audit Green checkmark Green checkmark Green checkmark Green checkmark
Enquiry as to the audit status Green checkmark Green checkmark Green checkmark

 * Including Branch Tax Practitioner queues

** Technical issues will be escalated to technical teams

* See the exceptions for 1st time registration on our Client Information System (Single Registration) webpage

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