Menu
Please note:
When Tax Practitioners phone the SARS Contact Centre, a link between the Practitioner and their clients must already exist on eFiling otherwise the Contact Centre will not be able to assist, read more.
Services |
Tax Practitioner Unit* |
Practitioner Contact Centre email | Contact Centre** | Branch | eFiling |
---|---|---|---|---|---|
Software /Systems Related | |||||
All eFiling enquiries | ![]() |
||||
All [email protected]™ enquiries | ![]() |
||||
Resetting of eFiling passwords | ![]() |
![]() |
|||
Registration Maintenance | |||||
1st time registration (Income tax) * See exceptions below |
![]() |
![]() |
|||
1st time registration (VAT) * See exceptions below |
![]() |
||||
1st time registration (PAYE) * See exceptions below |
![]() |
||||
Update of ID number / CC registration number | ![]() |
![]() |
|||
VAT interview | ![]() |
![]() |
|||
Update of registered particulars | Possible but not the preferred channel | ![]() |
|||
De-registration | ![]() |
![]() |
![]() |
||
Banking detail changes | ![]() |
![]() |
![]() |
||
Banking detail verification | ![]() |
![]() |
![]() |
||
Trustee / Director verification | ![]() |
![]() |
|||
Merging of profiles for Single Registration | ![]() |
||||
Reprint of registration confirmation | ![]() |
![]() |
![]() |
||
Return Completion | |||||
Personal Income Tax Returns (ITR12) | Advisory | ![]() |
|||
Company Income Tax Returns (ITR14) | Advisory | ![]() |
|||
Income Tax Returns (ITR12T) | Advisory | ![]() |
|||
VAT 201 | Advisory | ![]() |
|||
EMP 201 / EMP 501 / EMP 601 | Advisory | ![]() |
|||
IRP 6 | Advisory | ![]() |
|||
Tax Compliance Status (TCS) application | Advisory | ![]() |
![]() |
||
TCS collection | Advisory | ![]() |
![]() |
||
Tax Directive | ![]() |
Advisory | ![]() |
![]() |
|
Application for tax directive: Fixed percentage – IRP (3b) | ![]() |
Advisory | ![]() |
||
Emigration Clearance | Advisory | ![]() |
|||
Foreign Investment | Advisory | ![]() |
|||
Request for Remission (PIT, CIT,VAT & PAYE) | ![]() |
Advisory | ![]() |
![]() |
|
Notice of Objection (PIT,CIT, VAT & PAYE) | ![]() |
Advisory | ![]() |
![]() |
|
Request for Correction | ![]() |
Advisory | ![]() |
![]() |
|
Notice of Appeal (PIT,CIT, VAT & PAYE) | ![]() |
Advisory | ![]() |
![]() |
|
ADR 1 (Trust and Donations) | ![]() |
Advisory | ![]() |
||
ADR 2 (Trust and Donations) | ![]() |
![]() |
Advisory | ![]() |
|
Request for returns | ![]() |
Advisory | ![]() |
||
Voluntary Disclosure Programme (VDP) – requests | Advisory | ![]() |
|||
Accounts | |||||
Request for Statements | From 1999 to 2008 only | From 1999 to 2008 only | From 1999 to 2008 only | From 1999 to 2008 only | After 2008 only
|
Re-allocations | ![]() |
![]() |
![]() |
Limited extent | |
Request for waiving of penalties and interest | ![]() |
![]() |
|||
Queries relating to refunds | ![]() |
![]() |
![]() |
![]() |
|
Offset of credits | ![]() |
![]() |
![]() |
Limited extent | |
Debt Management | |||||
Under R100 000 debt arrangements | ![]() |
![]() |
![]() |
![]() |
|
Request for Suspension of Obligation to Pay | ![]() |
Advisory | ![]() |
![]() |
|
Over R100 000 debt arrangements | ![]() |
||||
Request for debt equalisation | ![]() |
||||
Settlement offer | |||||
Write Off | |||||
Other | |||||
VAT vendor search | Advisory | ![]() |
|||
Tax Practitioner verification | ![]() |
Advisory | ![]() |
![]() |
|
Supporting documentation upload | ![]() |
![]() |
Advisory | ![]() |
![]() |
Reprint of Notice assessment | ![]() |
Advisory | ![]() |
||
Payments | Only via eFiling, EFT or at a bank | Advisory | Only via eFiling, EFT or at a bank | ![]() |
|
Tax Practitioner registration and verification | Advisory | ![]() |
|||
Transfer Duty submission | Advisory | ![]() |
|||
Transfer Duty payments | Advisory | ![]() |
|||
Advanced tax ruling | ![]() |
||||
Audit | |||||
Submitting documents for Audit | ![]() |
![]() |
![]() |
![]() |
|
Enquiry as to the audit status | ![]() |
![]() |
![]() |
* Including Branch Tax Practitioner queues
** Technical issues will be escalated to technical teams
* See the exceptions for 1st time registration on our Client Information System (Single Registration) webpage