e@syFile™

For the first two years it is recommended that both e@syFile™ Employer applications remain installed on the Employer’s PC, even when submissions are made via the new e@syFile™ Employer application. This will allow you to refer back to historical submissions and process amendments.

Either of the e@syFile™ Employer applications can be used to submit for the period of recon 202408.  However from 202502 submission must be made using the new e@syFile™ Employer application.

Certificate data can be imported from the old e@syFile™ Employer to the new e@syFile™ Employer.  The function “Retrieve Certificate History” must be used.  Please refer to the e@syFile™ Employer Guide for more information.

While functionality has been retained, you have the following to look forward to:

• Improved and up-to-date technology has been used in the development of the application. Taking advantage of new technology and modern hardware, the new e@syFile offers better performance and an improved user experience
• Easier navigation and data capture experience have been prioritised with a new look-and-feel
• A full installation with every software update is a thing of the past, the introduction of modular updates reduces download size and update time
• Quick links to related functionality has been introduced to remove the need to continuously navigate through multiple menu items
• Enhanced user maintenance functionality to add and remove users and restrict functionality

EMP501 submission history can be downloaded (online connection required) using the “Retrieve EMP501 History” function.  Only the submission history will be returned.  The EMP501 must be saved from old e@syFile and kept to retain the financial values submitted.  Please refer to the e@syFile™ Employer Guide for more information.

The EMP201 must be submitted using eFiling.  The EMP501 will still prepopulate the EMP201 information submission if the “Accept SARS Data” option is selected and there will be no need to manually capture these values.

The “Secure Reminder” is replaced with “Admin Forgot Password” which provides enhanced security.

• It is important to keep the information captured on this screen safe and secure, since this information will be required if the user forgets the e@syFile™ Employer application login.  Should this information be misplaced, the database cannot be accessed and the information will be lost.
• A verification with eFiling will be done and therefore the information must exist on eFiling.  “Admin Forgot Password” details can be that of the individual or company (income tax) or PAYE eFiling login details. 

This information doesn’t need to relate to the certificate and reconciliation details which will be captured within the application.

If the ADMIN user password has been forgotten:

• On e@syFile™ Employer login screen, select the “Admin Forgot Password” option.  Capture the same details which was used to access the application after the first installation. 

If a user was created by the administrator, then the administrator must logon to the application with the ADMIN user and password and reset the password on the “User Management” function which can be found under the Utilities menu item.

Under the Utilities menu, select the “User Management” function.  Select the action button next to the relevant user and then the “Change Password” option.